Customer Account Coordinator
$55kTOP Group
We are partnering with a Japanese electronic components manufacturer seeking to add a Customer Account Coordinator to their team.
Title: Customer Account Coordinator
Industry: Electronics
Type: Full-Time, Direct Hire
Location : San Diego, CA
Salary: $55,000
Key Responsibilities
- Manage outbound shipments, order releases, and urgent delivery requests
- Monitor inbound shipments; report delays and file claims for lost/damaged goods
- Conduct monthly transit time analysis and logistics reporting
- Allocate inventory during supply-constraint periods and coordinate with planning teams
- Maintain logistics data, warehouse reports, and invoices
- Process internal orders for excess stock and monitor transfers
- Handle carrier plate orders, forecasts, pricing updates, and RMAs
- Support cross-dock/in-bond documentation, 3PL data reviews, and monthly reporting
- Provide team backup and assist with additional tasks as needed
Qualifications
- Bachelors degree in Business or equivalent professional experience
- SAP software experience and proficiency in Excel
- Excellent verbal and written communication skills
- Excellent multitasking ability
- Familiarity with U.S. import logistics and freight forwarder processes (preferred)
- Understanding of procurement, inventory control, and customer service operations (preferred)
**Please submit your application with a 1-2 page resume. Only qualified candidates will be contacted**
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