Legal Processor I

Salary : $55,371.29 - $67,309.62 Annually
Location : Santa Rosa, CA
Job Type: Full-Time
Job Number: 26/06-0048-OE&B
Department: Child Support Services (DCS)
Opening Date: 06/11/2026
Closing Date: 7/6/2026 11:59 PM Pacific
Bargaining Unit: 01


Position Information
Join the Department of Child Support Services as a Legal Processor I.
Starting salary up to $32.25/hour ($67,309./year) and a competitive total compensation package!*
Please note: The Department of Child Support Services is currently seeking qualified candidates to fill one full-time monolingual (English), and one full-time fluent bilingual (English/Spanish) Legal Processor I positions. The fluent bilingual position requires English and Spanish language proficiency in reading, writing, and conversation.
As Legal Processor Is, you will be responsible for greeting, assisting, and directing case participants to the appropriate staff. You will provide guidance on the procedures and processes for inquiries on establishing and enforcing court orders. Additional responsibilities include:

• Explaining procedures, processes, and general information clearly and accurately
• Maintaining a calm, professional, and positive demeanor when responding to challenging or emotional situations
• Processing and maintaining legal and administrative documents with accuracy and attention to detail
• Updating participants demographics
• Working independently with a variety of legal documents
• Processing payments, housing verifications, and incoming, outgoing, and returned mail
• Calling participants for early intervention reminders

The ideal candidates for these positions will be customer-service oriented and enjoy assisting a diverse population in a fast-paced office environment. They will possess strong interpersonal and communication skills and naturally interact professionally, courteously, and effectively with the public, including individuals experiencing stressful or sensitive situations. They will also possess many of the following:

• Exceptional customer service skills, both in person and over the phone
• Strong organizational skills with the ability to prioritize multiple assignments with competing deadlines
• The ability to work independently with minimal supervision while also contributing effectively as a member of a team
• The ability to adapt to changing priorities and perform a variety of assignments as needed
• The ability to maintain confidentiality and exercise sound judgment when handling sensitive information
• Basic computer knowledge, including Microsoft Office, Adobe, and other software platforms

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Career Advancement - With time and good performance, the opportunity for advancement to Legal Processor II ($29.17 - $36.18/hour)
• Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits - Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for through the U.S. Department of Education

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the and our


**Bilingual Premium

Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload.

The employment list established from this recruitment may also fill other full-time, part-time, and extra-help monolingual (English) or bilingual (English/Spanish) positions that may occur during the active status of the employment list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.

Application submissions require the Supplemental Questionnaire to be completed.
Minimum Qualifications
Experience and Education: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of clerical work experience in an office providing substantial customer service would provide this opportunity.
Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.
Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
The positions advertised on this announcement does not require possession of a valid California Driver's License.

Knowledge, Skills, and Abilities

Considerable knowledge of: basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.

Working knowledge of: general clerical and office practices and procedures; word processing and other data processing programs used in business offices.

Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officials, other employees, and the general public; make accurate arithmetic calculations; operate a variety of office equipment.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire to be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate's personal information that could potentially influence or bias the scoring process. Personal information includes the applicant's name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to candidates.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position.

How to Apply

Applications are accepted online at Paper applications may be submitted by person, fax View phone number on click.appcast.io), email, or through the mail. All applications and appropriate supplemental information as outlined in the job announcement must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: CA

HR Technician: VH
Important Note: Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits: General*

These are some of the excellent benefits the County offers:

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit


IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at View phone number on click.appcast.io. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to or contact the Human Resources' Risk Management-Benefits Office at or View phone number on click.appcast.io.

*Important Notes: Benefits described herein do not represent a contract and may be changed without notice.
01


How did you first learn about this opportunity?

• Careers in Government
• College or University
• County of Sonoma Human Resources Office
• DiversityJobs
• Employee of Sonoma County
• Facebook
• Glassdoor
• GovernmentJobs.com
• Indeed
• Instagram
• Job Fair
• Latino Service Providers
• LinkedIn
• Los Cien
• Press Democrat
• sonoma-county.org/
• Start Here!
• X (Twitter)
• Veterans Services Office
• Other Internet Site
• Other Publication

02


Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.

• I would also like to be considered for future part-time positions
• I would also like to be considered for future extra-help positions
• I am only interested in full-time positions

03


BILINGUAL ENGLISH/SPANISH SKILLS: If you would like to be considered for a position that requires bilingual abilities, please indicate the level of your proficiency below.Candidates must pass a bilingual proficiency examination to be eligible for positions with bilingual designation.

• Yes, I have basic (conversational) English/Spanish bilingual abilities.
• Yes, I have fluent (reading, writing, and conversational) English/Spanish bilingual abilities.
• No, I do not have English/Spanish bilingual skills, and/or I do not wish to be considered for a bilingual position

04


For this question and all subsequent questions, please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions may be scored using specific criteria and may be reviewed by hiring managers.

Please describe how your education, training, and work experience meet the minimum qualifications for these positions, including any clerical office experience.
05


Please describe your experience providing customer service to the public, either in person or over the phone. Include the types of customers you assisted and the information or services you provided.
06


Please describe your experience performing administrative or clerical duties that required strong attention to detail and organization. Include examples of the types of documents, records, or data you were responsible for maintaining.
Required Question