Collections Clerk

Job Category : Billing, Coding, and Collection Requisition Number : COLLE040274 Posted : July 30, 2026 Full-Time Remote Locations Showing 1 location San Jose, CA 95128, USA Description JOB TITLE: Collections Clerk GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner. SUPERVISION RECEIVED: Administrator

ESSENTIAL FUNCTIONS:

1. Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer.
2. Evaluates patient financial status and establishes contract payment plans.
3. keeps informed on all current Medicare, Medicaid, and third-party payer regulations and

requirements. Informs management and other staff members of changes and keeps documentation current and accessible. 4. Successfully reduces days in A/R and meets assigned goals. 5. Responds to overflow Customer Service incoming patient phone calls. 6. Other assigned duties as required.

EDUCATION/EXPERIENCE:

High School Diploma or Equivalent 2 years of medical collections experience preferred Experience with medical practice billing software necessary

QUALIFICATIONS:

Good verbal and written communication skills Knowledge of computers with experience in windows-based systems and Microsoft Office Knowledge of CPT and ICD-10 coding and electronic billing necessary Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff Ability to read, write and speak the English language Ability to handle frequent interruptions that result in having to re-evaluate priorities Proficient in medical terminology Detail oriented Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Surgery Partners, Inc.