Customer Education Program Manager

Virtual Vocations Inc

Owning the Customer Success live-learning program, the full-time remote Customer Education Program Manager will manage the integration of existing programs, streamline session operations, and design learning experiences tailored to customer needs. Key responsibilities Coordinate the Customer Success live-learning program, ensuring a unified calendar and consistent customer experience Streamline session logistics, including registration, presenter preparation, and follow-up processes Design and develop learning materials in collaboration with presenters to enhance customer engagement and application of knowledge Required qualifications Experience managing recurring live education or customer-facing programs Background in customer education, product training, or learning design Proven ability to manage multiple contributors and deadlines effectively Comfort with facilitating live sessions and coaching presenters Familiarity with webinar platforms and operational details related to virtual learning

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Vacancy posted 4 days ago

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