Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
Since joining State Farm in 2006 and becoming an agent in 2011, Andrew Felder has built his agency around genuine relationships, exceptional service, and a commitment to serving others. That same spirit of service extends beyond the office. Andrew serves as President of Hendersonville Crime Stoppers, is a Leadership Sumner graduate, and is actively involved with the Hendersonville Chamber of Commerce and Hendersonville Morning Rotary.

As a member of our team, you’ll have the opportunity to bring that same spirit of service to your work every day—helping customers protect what matters most while building meaningful relationships in the community. If you’re someone who enjoys helping people, giving back, growing professionally, and being part of a team that makes a difference, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Andrew Felder - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.