Regional Community Services Manager

Job Description

Job Description

The Regional Community Services Manager is responsible for helping to make our communities amazing by developing robust community services and resident events such as National Night Out, educational scholarship programs, food drives, and educational events for children in our communities. This is a regional position which supports both Hickam Communities and Island Palm Communities projects. 

Why Hickam Communities?

At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.

Our Benefits:

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program

Primary Responsibilities:  

• Actively plan, coordinate, promote and facilitate the execution of community events. 
• Incorporate lifestyle enrichment concepts and guidelines into community programs and cultivate partnerships with installation, military and community organizations. 
• Maintain community services budget. 
• Lead or assist the creation of resident communications (draft newsletters, mass emails, etc.). 
• Support the development of resident education resources (survey, safety, sustainability, environmental, etc.) 
• Support website and Facebook updates 
• Manage or support reputation management program in partnership with Marketing Manager and serve as liaison with Property Management, Maintenance and Leadership teams to resolve issues and draft appropriate review responses 

Position Requirements:

• High School Diploma or GED required; Associates degree preferred 
• Minimum 1 - 3 years prior event planning, program development or community service experience required 
• Experience managing highly varied, complex and often non-recurring problems 
• Must be familiar with computer systems and Microsoft Office applications 
• Experience managing collaborative teams for larger projects or groups 
• Must have a valid driver's license in good standing