Sales Associate - Boutique - Full Time

Boutique Sales Associate

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have passion for the work we do and the humility to learn and grow with us.

Are you passionate about providing exceptional customer service and helping customers find products they love? We are looking for a Boutique Sales Associate to join our team! This role is pivotal in delivering the Aubuchon differencecreating a welcoming shopping experience, building genuine customer relationships, providing personalized product recommendations, and helping drive sales. If you are outgoing, friendly, dependable, and enjoy working in a fast-paced, team-oriented environment, this could be the perfect opportunity for you!

Provide exceptional customer service by warmly greeting customers, understanding their needs, building relationships, and creating a welcoming shopping experience.

Provide personalized product recommendations, styling assistance, and guidance on product features, sizing, materials, care, and complementary items.

Drive sales by actively engaging customers, upselling, promoting loyalty programs, special orders, events, trunk shows, and other promotions.

Accurately process purchases, returns, and exchanges using the POS system.

Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is stocked, steamed, tagged, and displayed according to boutique standards.

Assist with receiving, unpacking, organizing, and maintaining inventory shipments, as well as resetting displays and completing opening and closing procedures.

Stay knowledgeable about new arrivals, product features, brand stories, promotions, and product care to confidently assist customers.

Support special events, promotional activities, and initiatives that enhance the customer experience and drive sales.

Work collaboratively with the team to achieve daily and monthly sales goals and communicate customer feedback, inventory needs, and operational concerns to management.

Maintain a professional appearance consistent with the boutique atmosphere and follow all company policies, including loss prevention, safety, and customer confidentiality.

Use company systems and communication technology as required and report hazards or safety concerns to the Leader on Duty.

Follow all company policies, safety regulations, and Aubuchon's Core Values.

High school diploma or equivalent preferred.

Previous retail, boutique, or sales experience is a plus, but not required; extensive training is provided.

Basic computer skills and the ability to learn and use POS and other retail systems.

Strong interpersonal and communication skills with a friendly, customer-first approach.

Outgoing, positive, and approachable demeanor.

Strong organizational skills and attention to detail.

Ability to build genuine customer relationships and provide personalized service.

Ability to work effectively as part of a team and contribute to sales goals.

Ability to learn product information, features, materials, care instructions, and promotions.

Reliable and dependable with the flexibility to work weekends and adapt to business needs.

Must be able to lift 50 lbs. or more.

Ability to stand, walk, bend, twist, push, pull, and reach throughout shifts.

Must be comfortable working in an animal-friendly environment (accommodations available upon request).

401(k) with Match Program Available Day 1

PTO Awards starting at 80 hours and increases with seniority

4 Paid Holidays

Medical, Vision, Dental Insurance

Company Funded HSA/HRA Program

Short Term Disability

Company Paid Life Insurance

Wellness Program Earn $300 annually

Team Member Assistance Program and Fund

Discounted Pet Health Insurance

Gym Reimbursement

Tuition Reimbursement Program

Training and Growth Opportunities

Team Member Discounts at all locations

Company Discount Program for Tickets, Electronics, Vacations, and more!

Pay ranging from $14.00 to $17.00 per hour

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.