Security Manager

Career Opportunities: Security Manager (18256) Posting ID 18256 - Posted 06/30/2026 - Dept of State Health Services - VS Reporting&RegistrationBrnch - Management - Not Eligible for Telework - Additional Shifts available (1) - c. $5000 - $6999 per month DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. Employee Benefits: DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Functional Title: Security Manager Job Title: Manager II Agency: Dept of State Health Services Department: VS Reporting&RegistrationBrnch Posting Number: 18256 Closing Date: 07/30/2026 Posting Audience: Internal and External Occupational Category: Management Salary Range: $5,098.66 - $6,031.58 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (DHR) Other Locations: None MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 Brief Job Description Manager II in Vital Statistics Section works under general supervision of the Director of Administration, with limited latitude for the use of initiative and independent judgment. Performs moderately complex managerial work overseeing the daily operations and activities of the Security Team, comprised of Program Specialists and/or Customer Service Representatives. Manages day‑to‑day activities in vital records, vital statistics, and customer service. Reviews and approves communications developed by staff to ensure professional quality and appearance, appropriate content, consistency, and responsiveness. Acts as liaison regarding legislative, media, and public inquiries on vital records. Acts as liaison and provides consultation and technical assistance to customers and stakeholders including local registrars, county clerks, funeral directors, birth registrars, midwives, doctors, and justices of the peace. Advises and consults with the Director of Administration on non‑standard applications or inquiries on vital records and vital statistics. Helps establish program goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities. Manages staff development, activities, and personnel matters. Provides training, curricula, methods and materials to meet production goals and program objectives. Provides input in the development of policies and procedures, and monitors compliance with policies and procedures. Provides advanced technical expertise and consultation regarding questions related to vital records, vital statistics, and customer service. Identifies areas of needed change and makes recommendations to improve operations. Prepares management and productivity reports. Maintains an understanding of Texas statutes, policies & procedures, rules & regulations and provides guidance to staff. Manages processing of Vital Records, work relating to Texas Statutes, and Rules & Regulations for administrative staff, the public, local registrars & governmental officials, and issuance of verification or certificates of vital records. Handles Legislative contacts & analysis of Legislative bills. Provides ongoing monitoring, review, & evaluation of Vital Statistics case management operations, to ensure compliance with all laws and regulations. Essential Job Functions (EJFs) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (45%) Serves as primary technical subject matter specialist for Vital Statistics teams. Interprets Texas statutes, rules, regulations, policies, and procedures to manage processing of routine and complex customer applications for the issuance or amendment of vital records. Serves as a primary contact for VSS and resolves highly complex customer service problems. Performs advanced customer service duties. Coordinates work issues with other Vital Statistics teams and managers. Ensures security of confidential records and information in automated electronic reporting system. (45%) Manages and oversees the activities of the Security Team. Supervises and oversees professional staff in the prioritization and implementation of program activities. Establishes program goals and objectives. Plans and develops methods, guidelines, operating instructions, and processing/communications functions. Monitors compliance with policies and procedures. Assesses and analyzes systems and training. Interviews and selects staff. Counsels staff, conducts program and personnel evaluations. Approves leave and training schedules. Designs and conducts training, curriculum, and workshops; plans and participates as a speaker at conferences. Analyzes and evaluates program activities, objectives and procedures, and recommends and implements improvements including automation. (10%) Performs other related duties as assigned. Participates in strategic planning activities for the Branch. Other duties may include participation in disaster response, COOP activation, or alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs) Knowledge of Local, state, and federal laws and regulations relevant to a business function, division, or department. Princips and practices of public administration and management. Skill in Using logic and reasoning to identify strengths and weaknesses of alternative solutions. Using a computer and applicable software (MS Office Suite). Relating complex information verbally and in writing. Analyzing performance reports. Devising new methods in research and management. Public speaking, training, and presentations. Interviewing, training, statistical processes, program planning, implementation, and community relations. Interpersonal and telephone communication. Handling multiple tasks/assignments. Problem solving. Ability to Interpret public health laws, regulations, and recommendations for vital statistics and vital records. Manage business function, division, or department activities. Establish goals and objectives. Devise solutions to administrative problems. Develop and evaluate administrative policies and procedures. Prepare reports. Communicate effectively. Supervise the work of others. Work independently with sound judgement. Interpret departmental programs, policies, procedures, and relevant laws. Exercise judgement and discretion in applying policies. Develop long‑range plans for highly technical programs and measure achievement of established goals. Perform detail‑oriented assignments with high accuracy. Gather, assemble, correlate, and analyze information to develop and evaluate policies and procedures. Registrations, Licensure Requirements or Certifications N/A Initial Screening Criteria High school graduate or GED. 5 years' experience working for State of Texas agency. 2 years' experience in security business and operations. Experience preparing complex correspondence, documents or reports. Experience directly coordinating, tracking, and responding to executive assignments. Additional Information This position is required to be on‑site and to ensure business continuity, daily attendance is key. Applicants must submit to and pass a fingerprint‑based criminal background check upon offer of employment. Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the online application, contact the HHS Employee Service Center at View phone number on click.appcast.io or via email at View email address on click.appcast.io. Salary Information, Pre‑employment Checks, and Work Eligibility The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds. Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. DSHS uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 form. #J-18808-Ljbffr