Nursing Operations Manager

Job Description

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Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

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Cleveland Clinic nurses define excellence in patient care. They are compassionate human beings always thriving to learn and grow while they touch lives and hearts, making a difference every day. Cleveland Clinic supports the growth, development and advancement of nurses through their career and as a Nursing Operations Manager, you will make a difference in the lives of both patients and caregivers at a leadership level. In this role, you will round on the 4A Transitional Care Unit and 4M Medical Telemetry Unit to understand the current state regarding patient assignments as well as document pertinent information regarding staffing. It will be your goal to ensure safe staffing and that patients are being placed under the right scope of care. 

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This is an ideal role for a nurse who has an acute care medical telemetry background and understands how these types of units function. By taking this opportunity, you can take your nursing career to the next level and continue to learn and grow with each interaction. 

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A caregiver in this position works days from 7:00AM – 7:30PM or nights from 7:00PM – 7:30AM. 

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A caregiver who excels in this role will:  

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• Identify and ensure appropriate placement, facilitation and expedition of all patient flow transactions, including direct and emergency patient admissions and transfers, in accordance with established clinical standards and knowledge of disease entities. 
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• Address significant patient issues and staffing needs throughout the house and make modifications to ensure equitable staffing arrangements throughout the hospital. 
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• Communicate changes with relevant leaders. 
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• Manage the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment. 
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Minimum qualifications for the ideal future caregiver include:  

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• Bachelor’s of Science in Nursing (BSN) from an accredited school of professional nursing 
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• Current state licensure as a Registered Nurse (RN) 
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• Three years of experience in an acute care setting  
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• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross 
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• Advanced Cardiac Life Support (ACLS) certification through the American Heart Association (AHA) or American Red Cross  
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Preferred qualifications for the ideal future caregiver include: 

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• One to two years of management experience 
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• Acute care medical telemetry background 
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Physical Requirements:

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• Frequent walking, standing, sitting.
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• Manual dexterity, corrected vision, hand and eye coordination.
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• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
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• Physical Demand requirements are in excess of those for Light Work.
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Personal Protective Equipment:

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• Follows standard precautions using personal protective equipment as required.
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Pay Range

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Minimum hourly: $39.50

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Maximum hourly: $59.60

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The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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