French Bilingual Data Entry & CSR

Job Description

Job Description

Job Summary

We are seeking a French Bilingual Data Entry and CSR for a temp-to-hire opportunity in the insurance industry. This role is ideal for a detail-driven customer support professional who can communicate fluently in French and English while managing high-volume, real-time data entry with speed and accuracy.

This is a fast-paced customer support and data processing position where accuracy, focus, and the ability to multitask are essential. You will support customers, agents, and brokers while entering and updating insurance-related information across multiple systems. Candidates who enjoy structured work, clear processes, supportive leadership, and a team-oriented environment will find this role to be a strong long-term career opportunity.

This is not a traditional call center position. Success requires strong typing skills, comfort handling live customer conversations, and the ability to maintain accuracy while navigating multiple systems at once.

Key Responsibilities

- Handle inbound customer calls, answer questions, and resolve issues in a professional and efficient manner.
- Make outbound verification calls to insurance agents and brokers to confirm policy or customer information.
- Respond to customer inquiries by email with clear, accurate, and timely communication.
- Enter, update, and maintain customer data in an insurance tracking system during live calls.
- Verify records, identify discrepancies, and resolve data issues in real time.
- Learn insurance product information, procedures, and internal systems to support accurate customer service.

Compensation and Benefits

- Salary range: $47,840.00 to $58,240.00 per year.
- Job type: Temp-to-hire.
- Work arrangement: Remote within the U.S. or hybrid for Washington State residents only.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1030

Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.