Staff Assistant II, Airport Hub/Gateway - DFW

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division
• Responsible for handling one or more of the following as their primary role
  • Audit and ensure compliance of ticket and voucher issuance
  • Vendor management
  • Order supplies and manage inventory
  • Review and process invoices and research variances
  • Reconsile fuel distribution

What you'll do

• Work directly with Compliance Coordinators to ensure DFW is adhering to Company policies and procedures
• Provides assistance ​with preparation of management ​presentations and special ​projects as required
• Troubleshoots and escalates office technology ​issues, including ​telephone and ​copier machines
• Work with various vendors and stakeholder to manager supplies and services requests
• Track and reconcile fuel usage and billing for DFW

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or ​GED ​equivalency
• Advanced Excel skills
• Ability to work rotating shifts including weekends, holidays and days off as needed
• Must be able to work under pressure, including multi-task, prioritize, and manage deadlines
• Be able to lift 50 lbs. and walk for extended periods

Preferred Qualifications- Education & Prior Job Experience

• Proficient in key applications such as Coupa, Workbrain, Tableau, and SharePoint
• Knowledge of the ICM (Internal Controls Manual)

Skills, Licenses & Certifications

• Knowledge of MS Office Products ​including Word, ​Excel, ​PowerPoint, etc.
• Knowledge of policies, ​procedures, ​and corporate structure
• Ability ​to prioritize work, be ​detail-oriented and meet ​deadlines
• Ability ​to perform in ​a fast-paced environment ​and handle ​multiple ​tasks simultaneously
• Ability ​to be self-motivated with ​strong organizational ​skills
• Ability ​to ​grasp concepts ​and ​functionality of specific software and ​programs
• Ability ​to effectively ​communicate ​both verbally and ​written ​with ​all levels ​within the ​Organization
• Excellent interpersonal skills with ​a focus ​on ​customer service
• Approachable ​and professional demeanor
• High ​level of professionalism ​and ability ​to ​maintain confidentiality 
• Strong verbal and ​written communication ​skills 
• Ability ​to work varied hours and holidays (as business ​needs ​may ​vary)
• Must ​be able ​to secure appropriate airport authority and/or US Customs ​security ​badges​(if applicable)
• Ability ​to ​fulfill FAA criminal ​background ​checks to qualify for ​unescorted access privileges to airport security identification display areas ​(SIDA), ​if ​applicable  ​ 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.