Call Center Associate

Call Center Associate

Serves as a member of the Nutrition Services Department. Obtains patient meal selections. Provide customer service and guidance for patients in selecting high-quality and nourishing meals. Visits the patients on the nursing units to assist patients in selecting meals. Responsible for ensuring the stocking and food safety compliance of the patient care pantries.

Education Requirements: High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education. Completes and maintains all competencies and trainings as required for role.

Experience: Relevant Experience Required

Skills: Analytical Skills, Computer Skills to include use and navigation, Customer Service Skills, Detail Oriented, Excellent Communications Skills, Excellent Interpersonal Skills, General Clerical Skills, Good Reasoning Skills, Multi Line Telephone Operational Skills, Multitasking, Organizational Skills, Problem Solving Skills, Service Orientation, Strong Team Player

Benefits: Generous time off, tuition assistance, and comprehensive benefits. Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience. Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!