Room Service Delivery Attendant

Job Description

Job Description

Loews Hollywood Hotel offers careers at the iconic corner of Hollywood and Highland. Team members create guest experiences in the heart of Los Angeles with upscale amenities, walkable attractions and a lively setting that blends energy, style and entertainment.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Transportation perks
• Complimentary meals in Team Member Café while working
• Benefits are subject to eligibility and may vary by position

What We're Looking For :

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

Who You Are :

• Service-Oriented Professional : You thrive on delivering outstanding guest experiences with a genuine smile.

• Clear Communicator : You convey information confidently and courteously, both in person and over the phone.

• Detail-Driven : You ensure every tray, cart, and table setup meets the highest standards of presentation.

• Adaptable Team Player : You work seamlessly with kitchen and bar teams to keep service smooth and timely.

• Dependable and Positive : You bring reliability and a can-do attitude to every shift.

• Veterans and military spouses encouraged to apply.

What You'll Do :

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.

• Set up trays, carts, or in-room dining tables with precision and care.

• Greet guests warmly, explain orders, and respond to questions with professionalism.

• Ensure orders meet hotel presentation standards and address any guest concerns promptly.

• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.

• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.

• Follow all food handling and sanitation guidelines to uphold safety standards.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• Knowledge of quality food service techniques and standards.

• Ability to lift and carry food service trays weighting 35 plus pounds.

• Strong communication and customer service skills.

• Ability to multitask and work efficiently in a fast-paced environment.

• Ability to work flexible schedule to include weekends and holidays.

• Prior experience in food service operation preferred.

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.