Server - Sortino's Italian Kitchen

Help Deliver the Kalahari ExperienceAt Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.Server – Sortino's Italian KitchenKalahari Resorts & Conventions is seeking a Server for our Sortino's Italian Kitchen Restaurant. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll provide attentive, personalized service, ensuring that food and beverage orders are delivered accurately and promptly. You'll work collaboratively with the team to maintain a smooth workflow and a positive, efficient dining environment.Key ResponsibilitiesEnsure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.Take food and beverage orders from guests, enter orders into the point-of-sale system which relays orders to the kitchen and bar.Delivery food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner.Be ready and willing to assist fellow associates (servers, bussers, host/hostess, and management) as situations rise.What We're Looking ForState or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification.General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.Ability to operate a Micros terminal, Phone system, POS system, and beverage dispenser.Bi-lingual skills are preferred but not required.A Sampling of Our BenefitsOur team enjoys a comprehensive benefits package, including:Career growth opportunities with promotion from within401(k) matching, paid time off, and holiday compensationHealth, dental, and vision coverage for full-time associatesEmployee appreciation events, discounts, and perks at all resortsEducation assistance programs to help advance your careerBe Part of Something ExtraordinaryAt Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VAKalahari Resorts & Conventions is an Equal Opportunity Employer.