Field IT Ops Lead - End-User & Incident Resolution
$79.4kASM Research, An Accenture Federal Services Company
A leading IT support firm is seeking a Field Office Support Lead to manage IT operations and technician dispatches in Springfield, Illinois. This role involves overseeing troubleshooting, coordinating field support, and training a team of technicians. Candidates should have a Bachelor's degree in IT or related field and at least 8 years of experience in incident management. Strong ITIL knowledge required. Compensation ranges from $79,400 to $79,931, reflecting experience and qualifications. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
- ...Operations Lead The Operations Lead... ...of front end, monitor, and track... ...serve as APM Super User and lead for business... ...or in the field. The Operations... ...identification and resolution of technical... ...Comply with the SC incident reporting policy... ...or 5+ years of Ops Lead, Operations...FieldWork experience placementWork at officeShift work
$94.1k - $132.5k
A federal IT solutions provider is seeking a Problem Manager to... ...identification, analysis, and resolution of IT infrastructure issues. The... ...'s degree in IT or a related field, at least 4 years of relevant... ...analyses, and collaborating with incident management teams. The role...Field$79.4k
Position Overview The Field Office Support Lead manages field IT support operations to ensure end‑user devices, connectivity, and local infrastructure... ...point for complex incidents. This leader aligns field... ...hands‑on troubleshooting and resolution for endpoints, peripherals,...FieldContract workWork experience placementWork at officeLocal areaRemote work$132.23k - $176.31k
...strategic and technically adept Senior Lead Data Architect to lead high-... ...: Partner with Product Ops and Product Houses to define and... ...and use case. Empower business users through self-serve analytics while... ..., Computer Science, or related field. ~8+ years of experience in...FieldTemporary workRemote work- ...serving as the technical lead for the team's... ...Tier‑3 production issue resolution for components owned by... ...Systems, or a related field (or 3 years of additional... ...aspects of production incident response and Tier‑2/Tier... ...Angular frontends and end‑to‑end debugging across...FieldFull timeContract workTemporary workWork experience placementLocal areaRemote work
$86.7k - $173.3k
...Opportunity This Supervisor, Privacy Ops position works out of our... ..., compliance, or a related field. Strong working knowledge of... ...Experience conducting or supporting incident management investigations,... ...documentation and follow‑through to resolution. Working understanding of...FieldFull time$97k - $164.9k
...The Systems Administrator Lead provides technical and leadership... ...critical operations in a federal IT environment. The role directs... ...Lead coordinates ITIL-aligned incident, problem, and change... ...Computer Science, or a related field, or equivalent relevant work experience...FieldPermanent employmentContract workWork experience placementWork at office$175.1k - $334.75k
...Executive Director, AI Ops Engineering to build and lead a team of... ...enforcement Observability - End-to-end monitoring strategy... ...- Round-the-clock incident response, on-call protocols... ...degradation before it impacts availability... ..., or related field | Preferred: Master's...FieldHourly payPermanent employmentFull timeTemporary workLocal areaShift work- ...Overview Lead Project Manager - Data Center (Travel Required) Arizona - Remote; Arkansas... ...and mitigating project risks. Issue Resolution: Lead the resolution of technical and site... ...design, client advisory services, planning, field services, and environmental. Improving the...FieldFull timeContract workFor contractorsRemote workFlexible hours
- ...is looking for a skilled Mid-Level Front End Developer based in the United States, offering... ...-functional teams, and ensuring optimal user experiences. Candidates should have at... ...s degree in Computer Science or a related field. Benefits include generous PTO, health coverage...FieldRemote jobFull time
$52.9k - $68.69k
...technical support for users of enterprise IT services in a highly... ...point of contact for incidents and service requests.... ...troubleshooting for common end-user issues such as... ...for efficient resolution. Follow established... ...Science, or a related field, or equivalent relevant...FieldContract workWork experience placementWork at officeRemote work- ...demonstrations during a critical phase of growth. Candidates should have over 5 years of experience in business operations or related fields, demonstrating a strong service mindset and effective collaboration skills. The position offers significant ownership and the...Field
$98k - $168k
...manufacturer is seeking a Senior Program Manager for IT Procurement to manage strategic sourcing... ...services, and hardware. The role involves leading cross-functional projects, ensuring... ..., and a Bachelor’s degree in a relevant field. This position offers a salary range of $9...Field- A leading distribution organization in the Chicago area seeks a senior operations leader to oversee end-to-end distribution operations. This role involves driving process improvements... ..., and a bachelor's degree in a related field. This opportunity offers significant growth...FieldShift work
- An established industry player is seeking a Lead Mosquito Control Specialist to manage field operations and enhance team performance. This role offers the chance to lead a dedicated team in providing high-quality pest control services while ensuring operational efficiency...Field
- A leading staffing agency seeks a Field Technician based in the Chicago area with travel throughout the Midwest. This role involves providing hands-on support for end user devices, including hardware and software troubleshooting. Applicants should have experience with Microsoft...FieldContract work
$35 - $45 per hour
...Description We are seeking an IT Manager, Desktop Support to lead a distributed team of... ..., as well as remote field agents and remote employees... ...delivering high-quality end‑user support services,... ...Ensure timely response and resolution of incidents and service requests in...FieldHourly payFull timeContract workWork at officeRemote work- ...opportunity for a savvy IT Desktop Support... ...and enhance user satisfaction. This... ...configuration and end-user support for the... ...Science or a related field desired. CompTIA A+... ...depth analysis and resolution. Maintenance: Maintain... ...ticketing system. Incidents and requests may be...FieldFull timeWork at officeImmediate startRemote work
- ...including the Cerner Millennium suite. The role involves project management, user support, and requires a Bachelor's degree in computer science or a related field, along with extensive clinical IT experience. We are looking for a person with strong problem-solving,...Field
$100k
Maximus is seeking a Certification Lead to manage end‑to‑end certification activities, including system... ...specifications, testing documents, user manuals, and training materials. Participate... ...Bachelor's Degree in related field or equivalent experience. 7-10 years of...FieldRemote work- Front End Developer (Mid-Level) Systems Integration & Development (SID), an award‑winning IT solutions provider based in McLean, VA, is seeking... ...responsive web applications and user interfaces that provide an... ...Engineering, or related field. Minimum 4 years of experience...FieldFull timeFor contractorsRemote work
$120k - $145k
...requirements, and performance benchmarks.Lead and facilitate kick-off meetings, status... ...Requirements:Bachelor's degree in a relevant field (such as Business, Computer Science, or... ...techniques with a heavy focus on End User usability and UX designs.Strong analytical...FieldFull timeLocal areaRemote work$150k
...The Lead Business Analyst will perform primarily functional business... ...as a liaison between business ops and system team for the planning... ...projects. '- Lead and own end-to-end business analysis and requirements... ...Bachelor's degree in relevant field of study and 7+ years of...FieldContract workRemote work$79.4k - $135k
Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal... ...to improve resilience and user experience in a federal IT environment... ...Business Administration, or related field, or equivalent relevant work experience...FieldContract workWork experience placementWork at office$79.4k
...Federal Services Company is seeking a Field Office Support Lead to oversee IT support operations across multiple... ...reliability and compliance for end-user devices. This role involves coordinating... ...at least 8 years of experience in incident management, and strong leadership...FieldRemote jobWork at office$87.7k - $164k
...Triage and Forensics (CTF) Incident Analyst will work as a... ..., coordinate, bring to resolution, and report on security... ...Forensically analyze end user systems and servers... ...system custodians, and IT contacts to pursue security... ...or a related field 5+ years experience in...FieldSummer holidayLocal areaFlexible hours- ...accountable for the end-to-end... ...Revenue Operations, IT, Order Management... ...marketplace presence: Lead the operational... ...configuration, user management,... ...management, partner ops, and IT.... ...technology, or a related field; advanced... ...them through to resolution — including direct...FieldPermanent employmentContract workFlexible hours
- Technical Engineer (IT-User Support Services) - IL USA Please see Special Instructions for more... ...Team, they provide both 1st and 2nd level end‑user support for technology hardware and... ...for completing day‑to‑day tasks and field tickets. Maintains academic classroom lab...FieldFull timeWork at officeRemote workMonday to Friday
- ...team in Illinois. In this role, you will work on our Identity Resolution platform, contributing to the entire software development lifecycle... ...will have a Bachelor’s degree in Computer Science or a related field, along with 0-2 years of relevant experience. You will...Field
$79.1k - $158.2k
Lead Clinical Consultant - Cerner Millenium - General Readiness United... ...the future of healthcare IT! Key Responsibilities: Support... ...adoption of new workflows by both end users and super users, ensuring long... ...Informatics, or a related field (required) Master’s degree in...FieldTemporary workVisa sponsorshipFlexible hours
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