Operations Manager

Operations ManagerAce Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Ace's distribution network is one of the cornerstones of the corporation's success. By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, we're able to consistently deliver one of the highest service levels in the industry to our retailers. This commitment to excellence carries through to each employee at our distribution centers.Ace is a place for you to have a long-term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet.We have an opportunity for an Operations Manager at our distribution center in La Crosse, WI.As an Operations Manager, you will be responsible for directing both inbound and outbound operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Ace's operational initiatives while fostering a collaborative team environment in a service-oriented culture.You will be part of a winning team that enjoys:Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accountsGenerous 401(k) Savings and Retirement Plan which includes a company match, and other company contributionsTuition reimbursement programGenerous merchandise discount programBusiness casual dress every day!Primary job responsibilities include:Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.Ensure a safe work environment for all team members.Be part of a positive work environment which enhances high level performance.Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies.Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities.Actively pursue succession planning for self and direct reports.Flexible to deal with issues that arise outside of normal business hours.Other duties as assigned.Job qualifications include:Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.Bachelor's Degree in a related field preferred, but not required.5+ years in a senior operational role, preferably in distribution.Strong interpersonal skills.Communication skills, both verbal and written.Proficient in Word, Excel and Outlook.Ability and willingness to work non-traditional shifts and hours.Compensation Details:Annual Salary Range of $88,400 - $110,700 per yearWhy should you join our team?We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:Semi-Monthly PayIncentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hireComprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependentsGenerous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensationAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual reviewYour career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace FoundationEmployee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands moreEmployee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment eventsBirth/Adoption bonding paid time offAdoption cost reimbursementIdentity theft protection* Benefits are provided in compliance with applicable plans and policies.Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.