Underwriting Team Lead

AMERICAN FREEDOM INSURANCE

Job Description

Description:

Do you enjoy helping people and solving problems? Are you looking for a workplace that values teamwork, growth, and exceptional customer care? American Freedom Insurance Company (AFIC) invites you to join our team! We're expanding in Illinois, Indiana, Pennsylvania, Tennessee, and Texas. As an "A+" Superior-rated company by A.M. Best, we take pride in delivering industry-leading customer service in the nonstandard auto insurance market—and we’re looking for someone like you to help us continue driving forward!

What You'll Do

As an Underwriting Team Lead, you'll provide day-to-day guidance and support to the underwriting team while ensuring quality, efficiency, and exceptional service.

Key Responsibilities:

Review work for accuracy and ensure underwriting guidelines are consistently followed
Monitor workflows and help prioritize daily assignments to meet service levels
Collaborate with management to improve processes and increase operational efficiency
Communicate professionally with agents, internal departments, and leadership
Perform quality control reviews and resolve underwriting issues
Utilize Microsoft Excel to track production, analyze data, and prepare reports
Maintain accurate records while demonstrating exceptional attention to detail

Requirements:

Previous insurance underwriting experience preferred
Previous leadership, supervisory, or team lead experience preferred
Strong proficiency in Microsoft Excel
Exceptional attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to prioritize multiple tasks in a fast-paced environment
Strong analytical and problem-solving abilities
High degree of professionalism, dependability, and accountability
Bilingual Spanish/English preferred but not required.
Bachelor's degree preferred

Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you

Competitive Salary: Rewarding your expertise and experience
Financial Security: 401K with up to a 6% company match
Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
Work-Life Balance: Monday-Friday, 8 am-5 pm CST plus rotating Saturdays
Holidays: At Least 6 Paid Holidays
Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
Employee Recognition: We celebrate work milestones to show appreciation for your contributions
Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more

Apply

Vacancy posted 10 days ago

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