Associate Product Manager

About The Joy Factory

At The Joy Factory, we believe the world’s most critical industries deserve the same level of digital innovation as any modern workplace.

Today, thousands of frontline workers in hazardous environments, oil & gas, chemical processing, and industrial manufacturing—still rely on pen, paper, and disconnected systems to do their jobs. In environments where safety and precision are everything, that gap isn’t just inefficient- it’s unacceptable.

We solve this by enabling the safe use of modern mobile technology in explosive atmospheres. Our certified solutions allow devices like iPads and iPhones to be deployed in environments where standard electronics cannot go—unlocking real-time data, digital workflows, and safer, more efficient operations.

But what we build is only part of the story.

We exist to drive digital transformation in industries that have been left behind for decades. By combining rigorous engineering, third-party certification, and a deep understanding of real-world use cases, we help bring modern tools to the people who need them most—on the frontlines.

We’re a team that values safety, ownership, and meaningful impact. As a growing company, we offer the opportunity to take on real responsibility, contribute to critical solutions, and help shape how we scale.

Because at the end of the day, this isn’t just about rugged devices or certified enclosures, it’s about enabling safer environments, smarter operations, and a more connected industrial world.

Role Overview

The Product Manager (Entry-Level) supports the development and execution of product strategies for a defined portfolio of products. Working closely with the Product Line Manager (PLM), this role helps translate customer needs and business objectives into actionable product requirements and coordinated execution.

This role is designed for individuals early in their product career who are building foundational skills in product management, including customer discovery, cross-functional collaboration, and product lifecycle management.

What This Role Involves

Customer Insight Development

Support research efforts to understand customer jobs-to-be-done, user needs, and market opportunities.

Product Execution

Help translate product strategy into clear requirements, documentation, and prioritized work.

Product Knowledge & Enablement

Develop and maintain deep product knowledge and serve as a go-to resource for customers, sales teams, and cross-functional partners, ensuring clear understanding of product capabilities, use cases, and value proposition.

Cross-Functional Collaboration

Partner with engineering, marketing, sales, supply chain, and project management to support product initiatives.

Market & Competitive Awareness

Monitor market trends and competitor activity to inform product decisions.

Go-to-Market Support

Assist in product launches, including coordination, content support, and internal enablement.

Product Lifecycle Support

Contribute to managing products through their lifecycle, including updates, enhancements, and end-of-life activities.

Key Responsibilities

Product Development & Execution

• Translate product strategy into detailed requirements, user stories, and documentation - Marketing Requirements Document (MRD)
• Support backlog refinement and prioritization with the PLM and Project Manager
• Track progress of initiatives and escalate risks or blockers

Customer & Market Insights

• Conduct market research and competitive analysis
• Support customer interviews, surveys, and feedback collection
• Help document customer personas, use cases, and insights

Go-to-Market & Sales Enablement

• Assist in developing product collateral, training materials, and internal documentation
• Support product launch planning and execution
• Perform product trainings for customers, sales teams, and industry partners to ensure effective product understanding and adoption
• Gather feedback from sales teams and customers to improve messaging and product direction

Performance Monitoring

• Track product performance metrics and assist in reporting
• Identify trends, issues, and opportunities for improvement
• Support tracking and reporting of royalty performance for strategic partnerships, ensuring accuracy and alignment with agreements

Cross-Functional Coordination

• Work closely with engineering, marketing, supply chain, and project management teams
• Ensure clear communication of requirements, timelines, and updates
• Help maintain alignment between strategy and execution

What Success Looks Like

• Delivers clear, actionable requirements that enable efficient execution
• Communicates effectively across teams and builds strong working relationships
• Develops a strong understanding of customers, products, and market dynamics
• Proactively identifies issues and contributes to solutions
• Demonstrates growth toward owning larger portions of the product lifecycle

QualificationsRequired Skills & Competencies

• Proficient in Microsoft Excel (data analysis, basic modeling, and reporting)
• Strong analytical and problem-solving skills with the ability to interpret data and derive insights
• Excellent communication and interpersonal skills, with the ability to work effectively across global cross-functional teams
• Strong organizational skills with attention to detail and ability to manage multiple priorities

Education & Background

• Bachelor’s degree in a relevant field such as Business, Marketing, Engineering, Economics, Finance, Information Systems, or a similar discipline
• Equivalent practical experience or demonstrated interest in product management will also be considered

Preferred

• Exposure to hardware products, manufacturing, supply chain, or regulated industries
• Internship or early experience in product management, engineering, marketing, or a related field

Work Environment & Expectations

• This is an in-office position requiring regular on-site collaboration with cross-functional teams
• Role requires global cross-functional collaboration, including coordination with international teams and partners
• Up to 10% travel is expected, including occasional international travel
• Due to global collaboration, this role may require conference calls outside of standard business hours

Compensation

• Expected salary range: $60,000 - $75,000 annually, depending on experience, skills, and qualifications

Benefits

• 100% employer-paid premiums for Medical, Dental, and Vision insurance - for employees only (eligible after a 60-day waiting period)
• 13 days of annual PTO, scaling up to 27 days based on tenure
• 8 Paid Holidays
• Employee purchase discounts

How to Apply

To apply, please send your resume and a brief statement of interest to ***email_hidden***.