Director of Customer Experience & Operations
Stord
Stord in Atlanta is seeking a Manager, Customer Experience to lead the CX team and drive improvements across orders, fulfillment, and post-purchase interactions. You will shape strategy, coach Associates and Specialists, manage escalations, and partner with Fulfillment Operations, Transportation, and Tech to align customer needs with business goals. Ideal candidates have a bachelor's in a related field and 4+ years in CX or logistics management, with proven leadership and process-improvement
#J-18808-LjbffrVacancy posted 1 day ago
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