Senior Specialist, Knowledge Management

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you’ll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities. “Practices” are how we group and organize our solutions and products based on our clients’ industry or business function. They’re integral to how we win and deliver results to our clients and are a key strategic priority within our firm. The Knowledge Management team is critical to harnessing the best of our consulting staffs’ individual and collective expertise, making it possible for us to deliver extraordinary results for our clients. The global Advanced Manufacturing & Services practice is the largest industry practice at Bain and is comprised of the 10 industries listed below. This role will be supporting the AMS practice, with the primary focus on the Global A&D sector Aerospace, Defense, Government Services, Space (A&D) Airlines Automotive and Mobility B2B Services Building Products & Construction Materials Construction Services/EPC & Real Estate Logistics & Transport Machinery & Equipment Metals Paper & Packaging

WHAT YOU’LL DO

Equip global A&D Partners in the firm and consulting staff with relevant expertise and resource recommendations. Provide value-added front-line support to case teams by sharing curated “best of” Bain content, experience and perspectives Identify and connect experts within the Bain network to consulting teams Collaborate with our Research Data Service and the Commercial Aviation CoE BCN team (based New Delhi, India), to collectively provide consultants the best consolidated view of our internal and external knowledge Develop and package summary documents and provide updated or bespoke analysis Lead the capture and sharing of the global A&D practice knowledge base. Capture and process knowledge onto our global intranet platform from client development and case team efforts Coordinate with other Senior Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base Communicate with case teams and practice affiliates to understand work and solicit most relevant content Manage metadata to facilitate user searching. Manage inputs to improve advanced analytics and AI output Maintain and expand the A&D internal benchmark library by capturing and sanitizing data from A&D cases, making anonymized benchmarks available for future client-facing case teams Access and leverage A&D external industry data subscriptions to extract relevant insights to support case team preparation and client delivery Package and codify our best thinking into insights for front-line teams Collaborate with practice team members to fill content gaps through new product development and deployment Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared Oversee Knowledge Associate in managing and maintaining the knowledge base Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes Contribute to the development and execution of the practice strategy. Analyze, understand and interpret underlying drivers of practice performance Support content planning and logistics for annual practice meetings Drive practice affiliate engagement, including preparation for experience-sharing calls and publications Actively contribute to the practice and broader PPK team. Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives Assign and review daily work and provide feedback and coaching on junior practice member’s work, who are located in New Delhi, India

ABOUT YOU

BA or equivalent undergraduate degree with strong academic credentials 3+ years of professional experience You’re intellectually curious with an interest and/or prior experience within the Aerospace & Defense industry sector You have strong analytical abilities and experience bringing innovative and ‘outside the box’ approaches to problem solving You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities Attentive to detail and very organized. You’re known for your high-quality work You are a regular user of AI tools and have a growth mindset about their use You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming Superior customer service attitude You keep a positive mindset and high levels of energy and enthusiasm Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones Strong proficiency in Microsoft Excel, PowerPoint, and Word

U.S. COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best-in-class benefits package. Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows: In Texas, the good-faith, reasonable annualized full-time salary rangefor this role is between $88,500 - $106,250. Placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training, and skill level. Annual discretionary performance bonus This role may also be eligible for other elements of discretionary compensation 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date Bain & Company’s comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection, and stability in the areas most important to you and your family. Bain pays 100% individual employee premiums for medical, dental, and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck Generous paid time off, including parental leave, sick leave, and paid holidays Fully vested 401(k) company contribution Paid life and long-term disability insurance #J-18808-Ljbffr Bain & Company