Inside Sales Representative

Solarcraft Inside Sales Representative

At Solarcraft, we design and build integrated outdoor automation and power systems for Upstream, Midstream, Utility, Communications, and Remote Automation environments. With in-house engineering, metal fabrication, control panel integration, and solar and UPS power solutions, our teams work side by side to deliver reliable, rugged systems proudly made in the USA. Our success is driven by the people behind the work and the care they bring to every project.

Total Rewards Our Total Rewards package reflects our commitment to fairness, respect, and long-term growth. We offer competitive compensation that is based on skills, experience, qualifications, and job-related requirements. We also offer a comprehensive benefits package that supports you and your family, including medical, dental, and vision insurance, retirement plans, and paid time off.

Living Our Core Values Solarcraft is guided by a strong set of values established by our President and lived out every day by our team. These values shape how we treat our customers and each other: Clarity, Responsibility, Accuracy, Fulfillment, Tenacity.

Family-First Culture: Work in an environment where people are respected, supported, and valued as part of a close-knit team. Career Growth: Build a meaningful career with opportunities for development, learning, and advancement. Culture of Excellence: Collaborate with talented professionals who take pride in their work and support one another. Comprehensive Benefits: Enjoy benefits designed to support your professional success and personal well-being.

Position Summary

The Solarcraft Inside Sales Representative is responsible for managing inbound and outbound sales activity, developing quotes, supporting internal and external customers through the buying process, and driving annual revenue growth goals. This role sits at the center of sales executionowning opportunities from first contact through order entry while coordinating closely with project management, engineering, labor estimating, operations, and field service. This is a performance-driven role that rewards follow-up discipline, technical understanding, and accountability.

Duties and Responsibilities

• Manage assigned accounts and inbound opportunities from inquiry through referrals, existing accounts and new internet leads.
• Generate and follow up on quotes, pricing revisions, scope clarifications, and change orders.
• Meet or exceed monthly and quarterly booking targets of the team.
• Serve as a point of contact for customers during the sales cycle in support of assign outside sales rep.
• Understand customer requirements and translate them into clear scopes.
• Maintain regular follow-up cadence on open quotes weekly review with sales leadership team and outside reps ("must-touch" discipline).
• Build long-term customer relationships through reliability and responsiveness.
• Prepare accurate quotes using internal tools, pricing models, and BOMs.
• Coordinate with engineering, estimating, and operations on scope and lead time feasibility.
• Enter and manage sales orders, revisions, and documentation.
• Ensure handoff accuracy from sales to project management.
• Maintain accurate opportunity data, confidence levels, and close dates.
• Track pipeline health and forecast expected revenue.
• Identify stalled opportunities and take corrective action.
• Provide management with clear visibility into pipeline and risks.
• Work closely with Engineering, Field service, and Operations teams.
• Align scope, pricing, and schedule expectations before commitment.
• Support continuous improvement of sales processes and templates.

Qualifications

• 2+ years of Inside Sales or technical sales experience (industrial, energy, construction, or manufacturing preferred)
• Strong written and verbal communication skills.
• High attention to detail and accuracy in pricing and documentation.
• Comfortable managing multiple opportunities simultaneously.
• Proficient with CRM systems, quoting tools, and Microsoft Excel.
• Ability to understand technical concepts and ask the right questions.
• Experience with engineered-to-order products or services.
• Background in power, solar, industrial controls, or field services.
• Familiarity with margins, cost structures, and quoting discipline.