Shift Manager

About the Restaurant This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products. The franchisee is the employer; McDonald’s USA has no involvement in employment matters. Position Overview Shift Manager – responsible for leading shifts, ensuring fast, accurate, friendly service, and maintaining quality, safety, and profitability. Key Responsibilities Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Provide leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness. Plan each shift, monitor performance, take action to maintain standards, and monitor safety, security, and profitability. Communicate with the next Shift Manager to aid preparation for a smooth shift. Assist assigned departments in meeting their goals and targets during shifts. Typical Shift Manager Duties Food Safety Internal Communication Inventory Management Daily Maintenance & Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Training Qualifications Previous leadership experience preferred, ideally within restaurant, retail, or hospitality environments. Must be 18 years or older. Positive team player with a flexible schedule and passion for a fast‑paced environment. Benefits Competitive pay. Education through Archways to Opportunity: options to earn a high school diploma, college tuition assistance, and English classes as a second language. Service awards. Free food while working. Food discounts when not working. #J-18808-Ljbffr McDonald's