Mortgage Loan Processor

Job Title: Member Services Representative

Duration: 05/26/2026 to 08/23/2026

Location: Fort Worth, TX

Job Purpose

Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate.

Principal Duties and Responsibilities

• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information

• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system

• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system

• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department

• Meet deadlines and assists with production goals

• Perform other duties as assigned

• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

• High school diploma or GED

Preferred Qualifications

• Previous banking or Credit Union experience

• Previous mortgage lending experience

• Previous knowledge of FNMA, NCUA Lending Guidelines

• Previous Residential Mortgage Closing and Funding experience

• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

• Skilled in above average interpersonal and communication skills and professional telephone manners

• Ability to effectively communicate with all levels both verbally and written

• Ability to speak, read, and write Spanish is a plus

• Ability to work well under deadlines and high volume pressure

• Ability to work in a diverse work environment

• Ability to quickly learn and adapt well to change

• Ability to self-motivate with strong organization skills and capacity for attention to detail

• Ability to maintain satisfactory performance and attendance