Sales Support Associate

Job Opportunity At BCI Technologies

BCI Technologies is an industry leader in digital radio communications and OEM product solutions. With over 30 years of experience, we provide a range of services and products from confidential projects to community infrastructure involving power, water, and electrical systems. We also work closely with top manufacturers like General Electric, Schneider Electric and OEM solutions to distribute cutting-edge technology.

Responsibilities

• Work collaboratively with the sales team to identify potential leads
• Engage with potential leads and existing customers via phone and email
• Assist with quotes and proposals
• Assist customers in understanding product features and benefits
• Handle basic shipping and receiving tasks
• Participate in team meetings and training sessions

Qualifications

• Motivated and a willingness to learn
• High school diploma or equivalent
• Comfortable in dealing with customers over the phone
• Basic technical aptitude and a willingness to acquire technical knowledge
• Communication skills, both written and oral
• Familiarity with Microsoft Word, Excel and Outlook (basic proficiency test required)

Benefits

• Opportunity for advancement
• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and retirement benefits.
• Opportunities for ongoing training and professional development

If you are enthusiastic, enjoy helping customers, and are ready to take on a dynamic role that combines sales and technical support, we invite you to apply for this exciting opportunity at BCI Technologies!

Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/BCI offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match.

US Water/BCI offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.