Operations Manager West End

Job Description

The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management including staff supervision food handling and safety sanitation and guest satisfaction. The Operations Manager also plays a crucial role in leadership training and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.

Required Qualifications

High school diploma or equivalent.
Previous experience in restaurant or food service management.
Experience with employee relations training and performance evaluations.
Proficiency in food safety regulations including HACCP and ServeSafe.
Strong organizational and time management skills.
Flexibility to work in a dynamic and fast-paced environment.
Commitment to maintaining high standards of quality safety and sanitation.

Preferred Qualifications

Bachelors degree in Hospitality Management Food Service Management related field or significant management experience of similar position.
Knowledge of Virginia Tech Dining policies.
Strong leadership and communication skills.
Excellent problem-solving and decision-making abilities.
Commitment to maintaining high standards of quality safety and sanitation.

Pay Band

4

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Salary $48000 - $52000/year and commensurate with experience

Hours per week

40

Review Date

October 12 2026

Additional Information

Work Schedule: Varied to include nights weekends holidays and as needed for good customer service.

The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.

About Virginia Tech

Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicinecollege Graduate School and Honors College. The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerous Extension officesand research institutes. A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by inquiries regarding non-discrimination policies contact the Office for Civil Rights Compliance and Prevention Education at or Virginia Tech 220 Gilbert Street Suite 5200 Blacksburg VA 24061.

If you are an individual with a disability and desire an accommodation please contact Debbie Bandy at during regular business hours at least 10 business days prior to the event.

About Student Affairs:

Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of UtProsim (that I may serve) Virginia Tech is dedicated to serving in the spirit of community diversity and excellence. We seek candidates who adopt and practice our Principles of Community which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VTby demonstrating supporting and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success then we want you to consider being a part of our team!

About Dining Services:

Join our dedicated team at Virginia Tech Dining Services! We are committed to providing high-quality food and exceptional service to our university community and beyond. Our dining centers are open to everyone creating a vibrant and inclusive atmosphere. Virginia Tech relies on our ability to serve high-quality food safely and efficiently. Whether its breakfast after morning cadet formation or a late-night break at DX our work keeps VT running!

Required Experience:

Manager