Underwriting/Operations Assistant - Contrac Pac Package (Tempe, AZ or Peoria, IL)

About Us We’re not like other insurance companies. From our specialty products to our business model and culture to our results, we’re different. Different is who we are, and how we work, interact, deliver, and succeed together. Creating a better insurance experience doesn’t just happen; it takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. Our talented, ethical, and smart team of employee owners is united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. Position Purpose Support underwriting by creating policy documents, ensuring compliance with regulatory requirements, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, and providing basic operational support for the Contrac Pac Package underwriters. Principal Duties & Responsibilities Create policy documents that represent the insurance transaction bound by the underwriter. Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction. Order inspections, premium audits, and loss runs as required. Maintain electronic and/or physical underwriting files. Solicit renewal transactions. Re‑format data for import into the front‑end system as needed. Provide basic operational support for the product line’s underwriters. As requested by underwriters, develop underwriting information from the internet and other data sources. Education & Experience Typically requires a high school diploma; associate’s degree preferred. 2+ years of related experience considered. Equivalent level of education and experience also acceptable. Direct commercial insurance experience preferred. Knowledge, Skills, & Competencies Ability to follow operations procedures as outlined by the Operations Manager. Ability to meet processing deadlines with minimal error. Ability to manage a variety of projects, both long‑ and short‑term simultaneously. Ability to use database software, Windows operating systems, network environments, and printers to process insurance policy changes. Accurate data entry. Superior Excel skills to peer‑review formulas, formatting, and data cleansing of large spreadsheets. Compensation Overview The base salary range for the position is $22.77 – $31.31. The salary offered will consider geographic location, experience, scope and responsibilities of the role, qualifications, and business needs. This range may be modified in the future. Financial Incentives Annual bonus plans Employee stock ownership plan (ESOP) 401(k) with automatic 3% company contribution Annual 401(k) and ESOP profit‑sharing contributions (up to 15% of eligible earnings) Work & Life Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Health & Wellness Comprehensive medical, dental, and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness, and accident insurance for purchase Short‑term and long‑term disability benefits Personal & Professional Growth Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion Our goal is to attract, develop, and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support initiatives that increase diversity in the insurance industry. Cultivating a diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results. RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr