Assistant General Operations Manager

About Williams‑Sonoma DC – Braselton, GA Williams‑Sonoma Domestic Distribution Center serves as the backbone of the retailer’s supply chain, handling inventory and shipping for brands across the United States. Assistant General Manager Location: Braselton, GA You are a proven operator who can scale the business up or down with speed and discipline, think critically in a live operational setting, and lead confidently through the demands of a peak‑season operation. Lead the Operation Own shift‑level performance across safety, service, quality, cost, and productivity. Maintain high performance standards across all functions, ensuring consistency with first‑shift execution. Make real‑time decisions to keep the operation moving and resolve issues quickly. Ensure strong shift handoff discipline, operational continuity, and follow‑through on key priorities. Think critically in a fast‑paced environment where priorities and volume can shift rapidly. Build and Develop a Strong Leadership Team Coach and develop front‑line leaders and high‑potential talent. Set clear direction, reinforce expectations, and align leaders around priorities. Drive a culture of accountability, urgency, ownership, and follow‑through. Partner with HR and site leadership on succession planning and development. Reinforce a People‑First environment grounded in respect, clarity, consistency, and performance expectations. Drive Execution and Continuous Improvement Monitor performance and take immediate action to close gaps. Lead and support continuous improvement efforts that enhance scalability and remove friction. Identify root causes, challenge outdated processes, and implement better ways of working. Ensure strong inventory accuracy, process discipline, and operational consistency. Balance daily execution with long‑term operational improvements. Operate with Speed, Discipline, and Agility Manage labor, staffing, and workflow to align with volume and service needs. Scale the operation quickly for seasonal peaks and shifting priorities. Maintain strong command of WMS systems, labor planning, and operational data. Lead through variability and operational challenges with confidence and sound judgment. Deliver for the Customer Ensure the operation consistently meets service commitments and quality expectations. Build a culture where every shift owns the customer outcome. Maintain execution standards during steady‑state operations and peak periods. Required Qualifications Bachelor’s degree in Business, Supply Chain, or related field, with 5‑7 years of progressive leadership experience in distribution, logistics, or fulfillment operations. Alternatively, 7‑9 years of progressively responsible leadership experience in distribution or logistics. Onsite, in‑office role. Demonstrated success leading people, process, and performance in a complex, high‑volume operation. Strong ability to communicate with clarity, set direction, and influence across multiple levels. Proven track record of follow‑up, follow‑through, and execution discipline. Demonstrated operational savvy, sound judgment, and real‑time decision making. Proven ability to manage multiple priorities in a dynamic, fast‑paced environment. Experience leading effectively through seasonal peaks, volume surges, or demand‑driven shifts. Preferred Qualifications Experience in high‑volume retail, big‑box, furniture, or omnichannel distribution environments. Lean, Six Sigma, or other continuous improvement experience. Strong understanding of safety leadership and OSHA standards. Experience developing leaders in a multi‑shift operation. Exposure to automation, advanced operational systems, or process‑enhancing technology. Physical Requirements Ability to bend, reach, squat, climb stairs/ladders, stand, and walk for extended periods. Ability to move, lift, or carry heavy objects or materials up to 65 pounds. Benefits Generous discount on all Williams‑Sonoma, Inc. brand products. 401(k) plan and other investment opportunities. Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and holidays (in some locations). Health, dental, and vision insurance, including same‑sex domestic partner benefits, legal and identity protection plans, and pet insurance. For more information on our benefits offers, please visit MyWSIBenefits.com. To learn more about our Supply Chain culture and regional associate events, please visit (Login credentials may be required). Equal Opportunity Employer We do not currently accept referrals from third‑party recruiting agencies for this position. This role is not eligible for visa sponsorship. #J-18808-Ljbffr Williams-Sonoma Inc.