Information Technology Analyst

Overview Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Nashville, TN office! This is an in-office position. Responsibilities In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm. Provide support on our corporate IT Helpdesk Install new printers/copiers/plotters and other office equipment Install and support enterprise applications Perform data maintenance and data archiving Assist with office moves/expansions Qualifications Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients. Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions Ability to understand Windows 10 and configure and troubleshoot PC level problems Ability to understand basic Windows Active Directory; user accounts and security groups Strong communication, written, and customer service skills High aptitude and willingness to learn new technologies A self-starter that can work with minimal supervision; highly organized Travel (driving) to other offices within the region as needed Benefits Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution. Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options. Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays. Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses. Professional Development: Tuition reimbursement and extensive internal training programs. Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources. #J-18808-Ljbffr Kimley-Horn