Software Engineering Manager, General Platform

Software Engineering Manager, General Platform Seattle, WA or Sunnyvale, CA or San Diego, CA About Us E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI‑powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real‑world events every day, delivering 99%+ accuracy in complex, noisy environments – at fleet scale. RADAR is one of the best‑funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI‑driven commerce experiences across retail and beyond. Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category‑defining technology. Our Values Mission‑Driven: We're transforming retail with cutting‑edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives: We work hard, but not at the expense of well‑being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy‑Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. About the Job As a Software Engineering Manager you will lead the General Platform team, the full‑stack engineering group responsible for tenant and store onboarding and our core front‑end RADAR experience. This is a player‑coach role leading an established team with full accountability from day one, and shaping how the team scales as our platform and customer base grow. The best leaders here are strong engineers first. You will be expected to engage deeply with architecture and technical direction, not just manage processes. We move fast, and you know how to hold a high quality bar without sacrificing velocity, along with the judgment to know when to push and when to slow down to get it right. Responsibilities Own the General Platform team end to end, including tenant and store onboarding systems and the core front‑end RADAR experience. Lead, mentor, and grow a team of engineers; own performance management, career development, and team culture. Set technical direction and support architecture decisions for onboarding and front‑end platform systems, and champion engineering best practices across the team and with peers. Stay technically engaged through design reviews, architecture decisions, and code review as a practicing engineer. Manage agile processes, execution priorities, and on‑time delivery of high quality solutions. Partner closely with Product, UX, and cross‑functional stakeholders to define roadmap, project plans, and requirements. Identify, communicate, and drive resolution for technical and organizational risks. Foster a culture of security, quality, operational accountability, and continuous improvement. Support hiring and help grow the broader engineering organization. Represent General Platform in cross‑functional conversations and act as a strong point of integration across the organization. About You Required Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 5+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports. Proven ability to remain technically hands‑on, contributing to design, architecture, and code review as a practicing engineer, not just an overseer. Demonstrated experience owning full‑stack systems in production, including both backend platform services and front‑end applications. Proficiency in at least one core language such as Java, Python, C++, or Go, and familiarity with modern front‑end frameworks. Experience with onboarding, provisioning, or multi‑tenant platform systems. Solid foundation in systems or cloud architecture, DevOps and SecOps practices, automation, and CI/CD pipelines. Excellent communication, organizational, and people leadership skills, with experience influencing across engineering, product, and design. Prior experience working at a startup or high‑growth company, with firsthand understanding of the pace, ambiguity, and tradeoffs that come with that stage. Preferred Experience leading a team through a period of significant growth or organizational change. Background at a startup or high‑growth company where you saw both the value of moving fast and the cost of cutting corners on quality. Prior experience owning a customer‑facing front‑end platform alongside backend infrastructure. Familiarity with cloud platforms such as AWS, GCP, or Azure, and container orchestration. Experience building or scaling multi‑tenant SaaS platforms. Passion for mentoring, technical empowerment, and building an inclusive engineering culture. What You’ll Do In your first 30 days, you will: Build context on an established, larger team; hold off on making changes. Meet every direct report 1:1 and begin building trust and rapport. Shadow team rituals across the full General Platform team: stand‑ups, planning, retros, design reviews. Map the systems the team owns: onboarding architecture, front‑end platform, dependencies, operational health. Meet key cross‑functional partners across product, design, and peer engineering teams. Meet peer managers and senior stakeholders to understand how work flows across teams and where friction exists. Identify any immediate fires or risks that need attention before deeper learning is complete. In your first 60 days, you will: Contribute meaningfully across both the onboarding systems and the front‑end platform. Establish a consistent 1:1 cadence and begin individual development conversations across the team. Actively participate in design and architecture discussions spanning onboarding and front‑end systems. Clarify team goals, priorities, and near‑term delivery commitments across the team's full scope. Identify process or quality gaps across the broader team and begin forming a point of view on how to address them. Deliver or unblock at least one meaningful piece of work alongside the team. In your first 90 days, you will: Operate with full ownership of General Platform. Present an initial roadmap or priority framework for General Platform to your manager and stakeholders. Have a clear development plan in place for each direct report. Be actively driving execution across onboarding and front‑end systems: unblocking the team, removing friction, and holding a high bar. Own at least one cross‑functional initiative or decision end to end. Have a concrete plan to improve one dimension of team health: quality, velocity, culture, or process. Establish a clear voice in cross‑functional conversations. Salary and Benefits At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $200,000–$250,000. Individual pay is determined by work location and additional factors, including job‑related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401(k) plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Equal Employment Opportunity As set forth in RADAR’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self‑Identification of Disability We ask applicants to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. How Do You Know If You Have a Disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s), and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr RADAR