Quality Improvement Facilitator - East Central Iowa

Job Description

Job Description

As a Quality Improvement Facilitator, you will focus on Home and Community Based Services (HCBS) provider quality and will evaluate HCBS waiver, habilitation, CNRS providers, and self-directed services to ensure quality and compliance with state and federal rules and laws, and industry best practice standards. 

This position requires residence in one of the following Iowa counties: Scott, Linn, Jones, Cedar, Jackson or Clinton counties, or surrounding areas. Candidates outside these locations will not be considered.

What you'll do:

• Conduct comprehensive quality evaluations of HCBS waiver, Habilitation, CNRS providers, and self-directed services
• Assess provider compliance with state and federal regulations, policies, and procedures
• Develop and implement corrective action plans with providers
• Provide technical assistance and guidance to providers on HCBS topics
• Document findings and maintain detailed records of provider evaluations
• Analyze data and prepare reports on provider performance and compliance
• Facilitate training sessions and educational workshops for providers
• Collaborate with stakeholders to implement quality improvement initiatives
• Monitor provider progress in meeting quality standards
• Stay current with evolving HCBS regulations and best practices

Required Skills and Experience:

• Bachelor's degree in healthcare administration, social work, public health, or related field
• Minimum 3-5 years’ experience in HCBS or quality improvement
• Knowledge of state and federal HCBS regulations and requirements
• Understanding of quality assurance principles and methodologies
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and able to use various types of technology
• Valid driver's license and ability to travel within assigned region
• Strong time management and organizational skills
• Must reside in one of the following Iowa counties: Linn, Jones, Cedar, Scott, Clinton, or Jackson, or surrounding counties.

Preferred Skills and Experience:

• Experience with HCBS waiver programs and self-directed services
• Knowledge of person-centered planning principles
• Background in disability services or long-term care
• Training or teaching experience
• Knowledge of continuous quality improvement methodologies
• Experience with data analysis and reporting tools
• Experience working remotely

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

We’re on a mission to transform lives and economies by improving health.

Ownership:  As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen!

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While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to  View email address on ziprecruiter.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.