Remote SaaS Customer Support Specialist (Tier 1/2)
Kelly Services
- Remote job
Kelly Services is seeking a Customer Support Specialist to provide Tier 1 support for Set Track and eSIMS applications. The role involves managing the tag distribution tracker, coordinating with the warehouse for inventory updates, and supporting lifecycle management including reporting and unpairing tasks. The ideal candidate has 2–5 years of experience in customer support and a High School diploma or GED. #J-18808-Ljbffr Kelly Services
- ...Description Job Title: Support Analyst (Tier 1 Service Desk – Hybrid... ...Tier-1 and Tier-2 service desk support... ...large-scale Salesforce SaaS application. This role... ...environment ~ Strong customer service and communication... ...Environment Primarily remote role Must be...Remote workWork at officeLocal areaWeekend work
- ...Overview DecisionPoint seeks a Tier 2 Customer Support Specialist to provide mid-level technical... ...experience. This position is fully remote. Duties & Responsibilities... ...systems, escalation workflows, and Tier 1/Tier 2 support practices. ~...Remote workFor contractorsLocal area
$40k - $50k
...plan providers in the veterinary space, trusted by clinics across the U.S. We’re a small but mighty startup team of Customer Support Specialist (Tier 1 + 2) based in the Texas or Georgia area to help support our clients with their wellness plans and payments. The role...SuggestedWork at officeHome officeFlexible hoursShift workWeekend work$55k - $65k
...cybersecurity provider supporting businesses with forward-... ...currently hiring a Level 2 IT Support Technician with... ...You’ll Do: • Provide remote and onsite support across... ...What You Bring: • 1-5 years of IT support experience... ...Help Desk Technician- Tier 1 Beverly Hills, CA $20....Remote workFull timeCurrently hiring$50k - $70k
...Description Service Desk Technician (Tier 1/2) – Allixo Location:... ...) Type: Full-time, non-remote Pay: $50,000 – $70,000 per... ...ID Enroll, configure and support Windows endpoints with Intune... ...experience preferred) ~ Excellent customer service: patient, clear, and...Remote workFull timeFor contractorsLocal area$41.6k - $52k
...Funnel Leasing Inc. is hiring for a Customer Support Specialist Tier 1 . This role involves working directly... ...space in Dallas, TX, with occasional remote work flexibility. We are prioritizing... ...experience 1-3 years of experience in SaaS software customer support Strong...Remote workHourly payTemporary workCasual workWork at officeFlexible hoursShift workNight shiftAfternoon shift- Greenlight is seeking a Customer Support Specialist, Tier 2, to assist customers with the Greenlight card, mobile app, and hardware. The role reports to the Customer Service Manager and supports complex issues resolved by Tier 2. Training requires some in-office days initially...Remote jobWork at officeWork from home
- A leading software company in Texas is hiring a Customer Support Specialist Tier 1 to provide exceptional service to customers and troubleshoot software solutions. Candidates should have experience in the multifamily industry and possess excellent communication skills....
- Addition Financial Credit Union is seeking a Service Desk Technician to provide Tier 1-2 support, triage incidents, and escalate issues while ensuring SLA adherence. The role covers devices, software, and access across branches, with emphasis on security and user-focused...
- ...Tier 1 Customer Support Representative The Tier 1 Customer Support Representative serves as the first... ...more complex technical issues to Tier 2 Support when necessary. Key... ...Fi equipment and perform other approved remote troubleshooting activities. Assist customers...Remote work
$70k - $85k
...The Support Engineer (Tier 2) resolves escalated technical and functional... ...clearly with customers throughout and meet service... ...support for a SaaS product, ideally in healthcare... ...Working Conditions Remote-first role with... ...SurgiGive (volunteering 1), Birthday Celebration...Remote workFull time$19.46 - $20.68 per hour
...Tier 1 Customer Support Specialist I Fully Remote USA Remote - Nashville, TN 37203 Description HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading...Remote workHourly payTemporary workWork from homeMonday to FridayFlexible hoursWeekend work$21.75 - $25 per hour
...Business Solutions is looking for a Tier 1 Support Technician to be the first... ...email, the ticket portal and remote sessions. Triage,... ...Escalate complex issues to Tier 2/3 with clear notes on what you... ...priorities. ~ A positive, customer-focused attitude. ~ A drive...Remote workFull timeWork from homeFlexible hours- Odaseva is seeking a Tier 2 Support Specialist to join our remote-friendly, customer-focused Support team on the East Coast. You will handle inquiries, issues, and feature suggestions, delivering world-class service to trusted enterprise customers. You will collaborate...Remote job
- ...LLC provides specialized support across IT services, project management, customer service, and engagement... ...Description The Helpdesk Analyst Tier 2 is a full-time hybrid... ...issues from Tier 1, including... ...environments, and knowledge of remote support tools (e.g., RDP...Remote workFull time
- ...Tier 1 Support Engineer Location: Durham North Carolina (Hybrid / Remote) Employment Type: Full-Time Reports To: Tier 3 engineer... ...growth potential into Tier 2/3 engineering, network... ...user administration ~ Strong customer service skills — clear communicator...Remote workFull time
- ...Technical Support Specialist (Tier 2/3) Please double check you have the right... ...Tenovi Tenovi is reimagining remote patient monitoring (RPM)... ...and technology, and our Customer Success organization is the... ...You are comfortable in SaaS platforms and familiar with...Remote workWork from home
- Eltropy Inc. seeks a Tier-1 Customer Success Manager to lead a portfolio of roughly 20 Tier‑1 financial institution customers. You will build... ..., and collaboration with Sales, Product, Engineering, Support, and Marketing to align roadmaps #J-18808-Ljbffr Eltropy Inc...Remote job
- Location: Remote (U.S. based; Montana strongly preferred... ...to: Director of Support Services Organizational... ...Position Overview: The Tier 1 Support Analyst serves... .... KEY RESPONSIBILITIES Customer Support & Request Management... ...the appropriate Tier 2 support team. Incident...Remote workFull timeWork at officeVisa sponsorshipWork visa
- ...Tier 2 TechnicianSince 1998, Netranom has been West... ...and more. With a 97.8% customer satisfaction score and... ...backbone of our technical support operations — handling... ...beyond the scope of Tier 1, diving deep into... ...supervision. This is a fully remote position based out of...Remote workWork from home
- Zohorecruit is seeking a reliable IT Helpdesk Support Specialist to assist daily technical operations in Carson, California. The role focuses on providing friendly Tier 1 and Tier 2 support, onboarding new users, and maintaining high service levels as ticket volumes rise...
- ...English-Spanish Bilingual Tier 2 Technical Support Representative Company:... ...Callnovo Location: Remote / Freelancer Contract This... ...English and Spanish-speaking customers Industry: Customer Support... ...in Tier 2 support, SaaS support, telecom, e-commerce...Remote workContract workFreelance
- ...Job Title: Tier 1 Support Technician Duration: Approximately 2-3 months, with potential for extension based on project needs Location: 100% Remote (must be able to work within Eastern Time business... ...to provide remote customer support. This role is ideal for...Remote work
- ...of contact for client support requests, resolving issues... ...SLA targets-Provide remote support through RMM and... ...out-of-scope issues to Tier 2 with clear documentation... ...and a high level of customer satisfaction in every client... ...to apply for the Tier 1 Helpdesk Analyst...Remote workWork at officeMonday to Friday
$29.52 per hour
...Tier 1 Help Desk AnalystArlington, VAAre you ready... ...Intelligence & Operations Support (MIOS) could be the... ...technological services to our customers in support of their... ...problems.Provide local and remote Technical Support... ...Can be substituted with 2+ years of relevant experience...Remote workWork at officeLocal area- A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess...Remote jobWork from home
- ...Tier-1 Support Position This is a Tier-1 support position within the Technical Services Division... ...offices using both hands-on and remote-control capabilities. Act as a critical... ...staff and Business Process Analysts (Tier-2) for complex issues. Perform initial...Remote workFull timePart timeWork at officeFlexible hours
- Amazon Leo is seeking a motivated Tier 2 Technical Care Associate to provide timely, accurate support to Leo customers across phone, email, and chat. You will handle escalations from Tier 1, document steps clearly, and collaborate with cross‑functional teams to resolve...Remote job
$20 per hour
...Job Title: Part-Time Customer Support Representative (Tier 1) Job Description: We are seeking a detail-oriented Tier 1 Customer Support Representative... ...Ability to manage workload effectively in a fast-paced, remote environment while meeting Service Level Objectives...Remote workPart time$72k - $85k
...providers. Job Description The Tier 2 Technical Support Analyst serves as a key... ...engineering, and Tier 1 mentorship, the Specialist ensures seamless service... ...Tier 2 Escalation & Remote User Support: Resolve complex... ...Outstanding communication, customer service, and analytical...Remote workFor contractorsWork at officeLocal areaWork from homeHome office
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