Store Manager - Santa Clara Flagship

Job Description

Job Description

STORE MANAGER

SANTA CLARA, CA | FASHION RETAIL | IMMEDIATE START

If you've been waiting for a brand worth running at full speed, this is it.

If you're the right candidate, you'll understand immediately why this opportunity is worth stopping everything else for.

This is one of the most culturally connected women's fashion brands in the US right now. Born online, built on trend velocity and community, and now growing a physical retail network that's quickly becoming as much of a destination as their online presence. The stores are high-volume, high-energy, and designed to feel like nothing else in the mall. The customers are loyal, fashion-forward, and genuinely excited to be there.

We are looking for a dynamic Store Manager in the Santa Clara area who doesn't need to be managed. Someone who runs toward a challenge, leads a team that actually wants to follow them, and takes genuine pride in the performance, culture, and aesthetic of their store. This role is available immediately. If that urgency speaks to something in you, keep reading.

The Role

As Store Manager , you are the standard. Not the person who enforces it — the person who embodies it. You set the tone before the first associate clocks in, and you're still making decisions that matter after the last one clocks out. Your store's conversion rate, your team's confidence, the way the floor looks at peak trade on a Saturday — all of it is yours.

This is a high-accountability, high-autonomy role. You won't be micromanaged. You'll be trusted. And with that trust comes real ownership over one of the most energetic retail environments in the Bay Area.

What You'll Do

Lead the Store

• Own the sales floor with full authority — setting the pace, the culture, and the standard on every shift

• Deliver KPI performance across conversion, ATV, UPT, and overall sales targets — and understand exactly which levers to pull when numbers need to move

• Create a customer experience that is genuinely on-brand — energetic, personable, fashion-forward, and impossible to replicate online

• Serve as the primary decision-maker in store, with the confidence and judgment to act without waiting for direction

Build and Develop the Team

• Recruit, onboard, and develop a team of Associates and Key Leaders who are as passionate about the brand as you are

• Coach in real time, on the floor — not just in quarterly reviews. Your team gets better because you're intentional about their growth every single shift

• Create a culture people actually want to be part of: high standards, genuine celebration of wins, zero tolerance for negativity or complacency

• Hold difficult conversations when they need to happen, and handle them with the directness and care that builds trust

Drive Commercial Performance

• Analyze daily, weekly, and monthly performance data — know your store's numbers inside and out and use them to make smart decisions fast

• Manage stock flow, replenishment, and sell-through to ensure the floor is always shoppable and inventory is working as hard as the team

• Execute visual merchandising direction with precision, and bring your own eye for when something isn't right

• Collaborate with district leadership to share insights, flag opportunities, and contribute to what the in-store experience becomes at scale

Run a Tight Operation

• Manage scheduling, labour, and operational procedures to maximise efficiency without compromising experience

• Oversee opening and closing procedures, loss prevention compliance, and all financial reconciliation

• Maintain a floor and stockroom that would pass a District Manager visit unannounced — because that's the standard, not the exception

Who You Are

• An experienced retail leader with 3–5+ years in a Store Manager or senior leadership role, ideally in fashion, lifestyle, or contemporary retail

• Commercially sharp — you read your numbers daily, understand what's driving them, and know what to do when they're not where they need to be

• A genuine culture builder — the kind of manager whose team talks about working for you as a highlight of their career

• Calm under pressure, decisive when it counts, and consistent regardless of who's watching

• Obsessed with the customer experience in a way that shows on the floor — not just in how you talk about it

• Comfortable with Shopify POS and confident operating in a fast-paced, digitally-native retail environment

• Available to work weekends and key trading periods — this isn't a Monday-to-Friday role and you already know that

What's On Offer

• Competitive salary package commensurate with experience and the weight of this role

• Performance-based bonus structure

• Generous employee discount

• Real career trajectory — this brand's retail network is expanding, and the people building it now are the ones who grow with it

• The autonomy to actually run your store — you'll be trusted, supported, and given the resources to succeed

How to Apply

This role will not be available for long. We are reviewing applications on a rolling basis and moving quickly — if you are the right person, we want to talk to you.

Submit your resume and a brief note on what makes you the right Store Manager for this store and this brand. We'll be in touch to share full details — including the brand name — with candidates who are a strong match.

We are committed to a diverse and inclusive hiring process. Applicants from all backgrounds are encouraged to apply.

Start Date: Immediate
Rate: $100,000 - $110,000
Location: Santa Clara, CA (On-Site)
Employment Type: Full-Time, Permanent