Logistics Operator

Job Description

Job Description

Logistics / Forklift / Combi-Lift Operator

Logistics

Reports To:  Shipping and   Logistics Manager

Direct Reports:  None

About the Position

The Logistics / Forklift / Combi-Lift Operator is responsible for the safe and efficient handling, movement, and loading of insulated metal panels ranging from 7 to 80 feet in length onto flatbed and Conestoga trailers. This position primarily operates a Combi-Lift and also uses forklifts and other powered industrial trucks (PIT) as needed.

The role supports shipping, inventory management, and overall logistics operations. Every load that leaves the facility reflects on FALK, so this position carries a strong commitment to safety, accuracy, product protection, and teamwork.

Role Responsibilities

Shipping & Loading

• Pick, stage, and prepare customer orders according to shipping schedules and customer requirements for both domestic and international shipments.
• Safely load and unload flatbed and Conestoga trailers using a Combi-Lift, forklift, or other approved material-handling equipment.
• Verify shipment accuracy against order paperwork before release, and confirm product is loaded and secured to prevent damage during transport.
• Communicate loading issues, product damage, or schedule conflicts to the Logistics Manager promptly so they can be resolved before a truck departs.

Inventory Management

• Perform inventory management activities, including cycle counts, annual physical inventories, and inventory transactions using computers and handheld scanners.
• Maintain accurate inventory records and support inventory control initiatives.
• Keep staged and stored product clearly identified and in its assigned location so orders can be found and picked quickly.

Equipment & Safety

• Conduct daily pre-operation inspections and safety checks on all powered industrial trucks (PIT), and report any defects or maintenance needs before operating.
• Follow all company safety policies, procedures, and quality standards.
• Maintain cleanliness and organization of loading, staging, and driving areas.

Teamwork & Cross-Training

• Assist other departments and support facility operations as needed to achieve production and shipping goals.
• Participate in cross-training opportunities to provide operational flexibility throughout the facility.

Mission, Values & Customer Focus

• Partner with leadership to understand and support FALK's Mission and Values, and cascade that mission and those values throughout the FALK team, including actively educating and reinforcing the team's understanding of FALK's mission and values on an ongoing basis.
• Champion a customer-friendly and installer-friendly approach across the business, building FALK's reputation as the industry expert.

Work Environment

• Work is performed both inside the manufacturing facility and outdoors in loading and shipping areas throughout all seasons and weather conditions.
• Regular operation of forklifts, Combi-Lifts, and other material-handling equipment is required.
• Position may involve standing, walking, lifting, bending, and working around moving equipment and large materials.

Qualifications

• High school diploma or equivalent.
• Knowledge of shipping and logistics processes, including outbound shipping priorities and scheduling.
• Strong attention to detail and organizational skills.
• Ability to work independently while effectively managing multiple priorities.
• Ability to work safely in a fast-paced manufacturing environment.
• Strong communication and teamwork skills.
• Willingness to cross-train and support multiple departments as business needs require.
• Basic computer skills and ability to use inventory management systems and handheld scanning devices.
• Preferred: previous experience operating forklifts, Combi-Lifts, or other powered industrial trucks.
• Preferred: prior experience in a manufacturing, warehouse, logistics, or shipping environment.
• Preferred: forklift certification, or the ability to obtain certification.