Patient Services Rep

Job Title: Patient Services Rep Req #: 0000247115 Status: Full-Time Shift: Day Location: 375 Mount Pleasant Avenue, West Orange, NJ 07052 Pay Range: $20.60 - $25.84 per hour Facility: Barnabas Health Medical Group Department: Pediatric Specialty Ctr Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy. Qualifications Required: High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Clear understanding of the importance of patient satisfaction and safety Strong oral and written communication skills Attention to accuracy and detail Able to multitask and work under pressure Ability to work independently and in a team environment Preferred: Associate’s Degree or Bachelor’s Degree Previous medical receptionist experience or background in general office Knowledge of medical terminology and electronic medical record (EMR) systems Scheduling Requirements Shift Working: Monday-Friday, 8:30AM-5:00PM Day Shift Full-Time, 40 Hours Per Week Essential Functions Performs patient check-in and check-out functions Answers routine questions in person and over the telephone Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail Creates and maintains health record information, files and organizes as needed Coordinates with insurance providers and handles pre-authorizations and certifications as necessary Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life InsurancePaid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon Equal Opportunity Employer. RWJBarnabas Health is an Equal Opportunity Employer. #J-18808-Ljbffr RWJBarnabas Health