Operations Supervisor
Virtual Vocations Inc
Providing direct supervision to entry and processing staff, the full-time Operations Supervisor will manage hiring, training, and performance evaluations, while ensuring timely and accurate workflow in a remote environment. Key responsibilities: Monitor production effectiveness by analyzing reports, assigning resources, and recommending process improvements Ensure quality by making necessary adjustments to processes and procedures based on performance data Respond to customer inquiries and track issues to identify opportunities for process enhancement Required qualifications: Bachelor's Degree in a related field or equivalent work experience 2+ years of direct supervisory experience, including hiring and firing authority for a minimum of ten associates 2+ years of experience in healthcare (government healthcare delivery preferred) or a production environment Experience supporting production teams in print, fulfillment, manufacturing, or related industries is required within ICS/Mail Distribution Centers May require US citizenship and current security clearance
Vacancy posted 3 days ago
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