Floating Service Advisor

Description The Nimey Auto Group is looking for a high-level Service Advisor who can step into any of our locations - Nimey’s New Generation Cars, NextGen Car Care, Matt Nimey GMC, or Den Kelly Chevrolet GMC - and perform at a high level, immediately. This role is for someone who knows how to build trust quickly, manage a service drive under pressure, and drive revenue the right way - by educating customers and delivering a great experience, not by pushing unnecessary work. You’ll be the person we rely on when a store needs help, coverage, or a boost in performance. That means you need to be adaptable, confident, and able to read a room fast. If you’re someone who can walk into a new environment, earn trust in a day, and produce results without cutting corners, this is a serious opportunity. What you’ll do:

• Step into different service departments and integrate quickly with each team
• Manage the full customer experience from write-up to delivery
• Communicate clearly with customers and technicians to keep work moving efficiently
• Recommend services based on actual need and long-term vehicle health
• Build trust fast - with both customers and team members
• Maintain strong performance in both customer satisfaction and sales

• A unique, high-impact role across multiple stores
• Exposure to different operations, teams, and leadership styles
• The opportunity to grow into a leadership position
• A company that values performance, accountability, and integrity
• Strong earning potential based on performance

• You can sell - but you don’t rely on pressure or shortcuts
• You know how to explain value in a way customers understand and trust
• You take ownership of your numbers and your customer experience
• You adapt quickly and don’t need constant direction
• You bring consistency, not excuses

• Proven experience as a high-performing Service Advisor
• Strong knowledge of automotive repair and maintenance
• Track record of both strong CSI and solid sales performance
• Excellent communication and relationship-building skills
• Ability to stay organized and perform in fast-paced environments
• Comfortable learning and working within multiple systems and processes
• Valid driver’s license required