Remote Service Desk Knowledge Architect & Technical Writer
SAIC Inc
New York, NY
- Remote job
SAIC is seeking a Service Desk Knowledge Analyst / Technical Writer for a fully remote role. The position focuses on creating and maintaining internal knowledge assets for Tier 0/1 support, aligning with KM, trainers, and service desk leadership. The role centers on internal audiences with no supervisory duties, collaborating with SMEs, CRMs, and service owners to ensure accurate, consistent content and effective training materials. #J-18808-Ljbffr SAIC
Vacancy posted 5 days ago
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