Infrastructure Console and Metadata Service Senior Engineering Manager

Infrastructure Console and Metadata Service Senior Engineering Manager

Chandler, Arizona

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Overview:

The Senior Engineering Manager – Infrastructure Console & Metadata Platform will lead the design, architecture, and delivery of an enterprise Infrastructure Console and its supporting Metadata Platform. This solution will provide a unified, self-service experience for cloud onboarding and infrastructure enablement, while delivering financial management transparency (FinOps), operational visibility, and governance signals to customers and internal stakeholders.

This role is responsible for building and leading an engineering team to deliver a modern, extensible platform with clean APIs, consistent data models, secure access patterns, and high operational maturity. The initial MVP will launch on Azure, with architecture and delivery standards that enable expansion across AWS, GCP, and Private Cloud.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives

• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills

• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met

• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization

• Contributes to the technology strategy for their technical domain

• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work

Required Qualifications:

• 8–12+ years in software/platform engineering with 8+ years managing engineering teams (hiring, coaching, performance management, delivery ownership)

• Proven experience delivering enterprise platforms (internal portals/console experiences, developer platforms, control planes, or operational tooling)

• Strong understanding of distributed systems and service architecture (scalability, reliability, consistency tradeoffs, security, observability)

• Demonstrated delivery experience with APIs, service contracts, integration patterns, and lifecycle management

• Experience implementing CI/CD, automated testing, and release engineering practices with high quality and operational rigor

• Hands-on familiarity with modern cloud-native stacks:

• Containers/Kubernetes deployment models

• Observability (metrics/logs/traces), operational monitoring and alerting

• Technologies:

• React/Angular - Java Core - MongoDB/REDIS, Python

• Identity and access control patterns (authN/authZ, RBAC/ABAC concepts)

• Ability to lead cross-functional alignment with FinOps, Security, SRE, Infrastructure, and Application stakeholders; strong executive communication skills

• Excellent communication—can translate between executive outcomes, product requirements, and engineering delivery

Desired Qualifications:

• Experience building metadata systems / system-of-record platforms (inventory, ownership, service catalogs, CMDB-like patterns) with schema governance

• FinOps exposure: cost allocation/tagging strategies, showback/chargeback, unit economics, or cloud cost optimization workflows

• Experience designing multi-cloud abstractions and provider integration patterns (Azure/AWS/GCP) and/or hybrid/on-prem integration

• Familiarity with event-driven architecture (pub/sub), streaming, or change-data-capture patterns for maintaining metadata freshness

• Experience with UX-heavy internal products and partnering with design teams to deliver polished workflow experiences

• Strong background in platform security and compliance automation (audit trails, policy-as-code concepts, evidence generation)

Skills:

• Influence

• Risk Management

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Analytical Thinking

• Application Development

• Collaboration

• Result Orientation

• Solution Delivery Process

• Agile Practices

• Architecture

• Automation

• Data Management

• DevOps Practices

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

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