Bellperson (On-Call)

Job Identification: 208918 Job Category: Guest Services, Operations, and Front Office Job Schedule: Part time Salary: 7.75 Equal Opportunity Employer EOE, including disability/vets Key Responsibilities Greet and escort arriving and departing guests to and from their accommodations. Retrieve, transport, and properly store guest luggage according to hotel guidelines. Inspect guest rooms and familiarize guests with room features and amenities. Respond to guest inquiries and requests promptly, professionally, and courteously. Keep management and leadership informed of any relevant guest feedback or operational issues. Ensure timely delivery of messages, faxes, and other communications throughout the day. Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed. Safely operate property-designated vehicles for guest transport, including to local airports when required. Maintain the appearance, functionality, and upkeep of bell equipment and storage areas. Typical Day Welcome and assist guests: greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities. Handle luggage with care: retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures. Assist with guest transport: operate property vehicles to transport guests to and from designated destinations. Maintain equipment standards: keep bell carts and work areas clean and in good working order. Benefits Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana* Dental & Voluntary Insurance – SunLife* Flexible Spending Account (FSA) – Through WEX 401(k) Retirement Plan – Fidelity, with up to 5% employer match** Employee Assistance Program (EAP) – ComPsych Free Team Member Meals Discounted Parking Property Discounts – Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program Medical/Dental coverage begins on the first of the month following 60 days of employment ** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled. Attributes Hospitality – passion for delivering exceptional guest experiences. Integrity – doing the right thing, all the time. Leadership – leading in industry and community. Teamwork – being a team player in everything we do. Ownership – owning actions and decisions. Quality, Productivity, Dependability, Customer Focus, Adaptability #J-18808-Ljbffr Hilton