Manager - Addressable Account Management
$105k - $115kAmpersand
Ampersand is Moving TV Forward ®. As the industry's largest source of combined multiscreen TV inventory and viewership insights, we are changing the way TV is bought and measured. Powered by industry leading aggregated data insights, and with a commitment to protecting personal information, Ampersand gives advertisers true audience first planning, scale in execution, and advanced measurement of their TV investments. Ampersand represents 118M multiscreen households and over 75% of addressable households in the U.S. (63M households). Whether a local or national advertiser, we help clients reach their unique target audience and deliver their stories - anytime, anywhere and on whatever device. Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications. For more information, please visit Ampersand at
WHAT YOU'LL BE DOING:Manage a team of account managers for assigned holding companies, responsible for staffing and training the team, and ensuring productivity and team success. The sales operations group is responsible for supporting the addressable sales team by managing the campaign planning and execution of client advertising campaigns and providing Ampersand's clients with unparalleled service & support. HOW YOU'LL BE CONTRIBUTING:
- Utilize thorough knowledge and understanding of the Account Management role to manage a team of account managers.
- Daily oversight of account manager PTO, work-from-home schedules, etc. Evaluate personnel and conduct performance & KPI reviews.
- Assist the team in the prioritization, management and execution of the sales cycle and account workflow.
- Manage campaign escalations and ensure appropriate resolution.
- Work closely with and coordinate efforts between cross-functional teams including Sales, Billing and Data.
- Build strong relationships with MVPDs and other Ampersand partners.
- Collaborate with sales to guide the team in strategically influencing agencies/clients to place orders and/or increase revenue.
- Lead weekly calls with account managers to ensure we are meeting all key initiatives, developing plans to address sales needs, and identifying opportunities for growth.
- Work closely with the team to make recommendations and support campaign optimizations.
- Identify opportunities for process improvement and make recommendations on efficiencies through automation and/or workflow changes.
- Interview and hire new team members as needed.
- Provide leadership to team to promote continuous learning and teamwork; proactively identify opportunities for growth and skill development.
- 5+ years advertising related experience
- Experience managing a team of individuals and mentoring and developing staff.
- Experience in digital and linear advertising. Addressable knowledge/experience preferred.
- Comfort with ambiguity and a self-starter with an aptitude for defining new processes; Must possess a passion to drive the business forward.
- Comfortable working in fast-paced, growing environment
- Strong organizational and creative problem-solving skills.
- Ability to understand and analyze operational metrics and turn them into insight and actionable items.
- Trust
- Simplicity
- Bravery
- Inclusivity or Belonging
- Growth
- Balance
- Competitive salary
- Open company culture where you have the headroom to grow and legroom to run
- Opportunity to join a company revolutionizing the Advertising Technology industry
- Trust worthy, hardworking colleagues
- Opportunities to learn and grow
- Management, Sales, Executive Presence, Operations trainings; just to name a few!
- Comprehensive Medical, Dental, and Vision coverage
- Generous Time Off
- Work/ Life balance
- 401k and Company matching
- Commuting benefits
- Other perks
This role has a base salary range of $105,000 - $115,000 and a discretionary annual bonus. Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We are an equal opportunity employer committed to belonging, equity and diversity. If you need a reasonable accommodation to assist during the interview process, please contact a member of the Ampersand Recruiting team. In your message, please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying. PHISHING SCAM WARNING: Ampersand is aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please note that Ampersand only uses company email addresses, which contain "@ampersand.tv," to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at Ampersand, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you've been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it. Learn more about our Careers Privacy Policy.
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.
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