Program Analyst

Job Title

Program Analyst

Job Description

Help

This is NOT a remote position and must be located at one of the VISN 2 locations listed on this announcement.

Duties

• Performs data mining and data analysis to identify qualitative and quantitative impacts on the service, utilizing analytic sources such as VHA Support Service Center (VSSC), Strategic Analytics for Improvement and Learning (SAIL), SHEP scores, Decision Support System (DSS), Pyramid Analytics, the Scheduling Packages in VISTA, Corporate Data Warehouse(CDW) and Structured Query Language (SQL), Power BI and other data mining and data analytics tools to support the service in which they are assigned.
• Researches and analyzes Clinical Resource Hub data. Makes recommendations for improving data management processes based on their analysis of the data.
• The incumbent develops and maintains a variety of databases and conducts statistical analyses and generates reports, including but not limited to: - Annual and ad hoc reports (Encounters, Orphans, Productivity, VERA, etc.). - Inspection preparation (e.g., The Joint Commission (TJC), OIG). - Weekly statistics and analysis concerning utilization and book ability metrics for the CRH. - Manages the service recovery aspect of V signals. - Develop/Maintain the Clinical Resource Hub quality/performance dashboard. - Data management, collection, correlation, and presentation (e.g., chart/graph/table preparation). - Data validation and management, trending reports, etc.
• The incumbent will have a clear understanding of the elements of workload productivity, including Relative Value Units (RVUs) and Encounters, in order to provide management support in their mission of allocating staff resources appropriately and impacting their ability to provide meaningful appraisals of staff under their direction. The incumbent will develop, implement, coordinate, and maintain a tracking system for the analysis of productivity metrics.
• Prepares and/or reviews reports involving trend analyses and ensures follow-up in program areas. Prepares and analyzes data and makes recommendations for improvement. Immediately address any discrepancies. Analyzes complex and critical data, recommends remedial action. Develops background and management options available to deal with complex system planning and implementation problems related to the Clinical Resource Hub, Quality Assurance Program, and regulatory reviews

Work Schedule

Monday-Friday 08:00-4:30

Telework

This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual

This is not a virtual position.

Position Description/PD#:

Program Analyst / PD49889A