HR Operations Liaison

Job Description

Job Description

Full-Time, Exempt

Join a Mission-Driven Team

At StudentNest, we believe every student deserves access to quality educational support that helps them reach their full potential. Our team collaborates with educators, students, and communities to maximize academic achievement, confidence, and lifelong success.

We are seeking an organized, proactive, and service-oriented HR Operations Liaison to own and coordinate the day-to-day operational side of Human Resources. This position plays a critical role in ensuring HR processes run smoothly across the organization while supporting employees, managers, and leadership teams.

StudentNest serves students, schools, and communities across multiple states. As we continue to grow, we remain committed to building strong operational systems, supporting our employees, and delivering exceptional educational services wherever we operate.

This is an ideal opportunity for an HR professional who enjoys building processes, keeping systems organized, managing details, improving workflows, and ensuring follow-through. The successful candidate will serve as the operational hub for recruiting, onboarding, applicant tracking systems (ATS), employee records, payroll and timekeeping coordination, employee support, and HR administration.

StudentNest partners with SinglePoint Outsourcing for strategic HR guidance, employment law expertise, employee relations support, leave administration, compliance guidance, and investigations. As a result, this role is focused on owning and coordinating HR operations rather than being expected to serve as the expert in every area of Human Resources.

What You'll Do

HR Operations & Process Ownership

• Serve as the primary owner of day-to-day HR operations and administrative workflows.
• Maintain employee records, HRIS data, personnel files, and employment documentation.
• Ensure HR processes are executed accurately, efficiently, and consistently across the organization.
• Maintain and improve HR systems, workflows, forms, reporting, and administrative processes.
• Coordinate employee communications, documentation, compliance tracking, and HR-related projects.
• Identify opportunities to improve efficiency, organization, and employee experience.

Recruiting & Talent Acquisition

• Manage and administer the Applicant Tracking System (ATS).
• Coordinate recruitment activities including job postings, candidate communication, interview scheduling, and hiring logistics.
• Develop sourcing strategies and recruiting pipelines to attract qualified candidates.
• Partner with hiring managers to support efficient and successful hiring processes.
• Track recruiting metrics and maintain candidate workflow integrity.

Onboarding & Employee Experience

• Coordinate all aspects of new hire onboarding.
• Ensure timely completion of pre-employment requirements, onboarding paperwork, and system access requests.
• Facilitate a welcoming and positive new hire experience.
• Support employee engagement, communication, and recognition initiatives.
• Serve as a responsive resource for employees and managers regarding HR-related questions and processes.

Payroll & Timekeeping Coordination

• Coordinate payroll and timekeeping activities to ensure accuracy and timely processing.
• Support employee status changes, compensation updates, onboarding entries, and separation documentation.
• Monitor payroll-related processes and assist with audits, reporting, and discrepancy resolution.
• Maintain accurate payroll and employment-related records.

HR Partnership & Employee Support

• Serve as the primary internal point of contact for routine HR operational matters.
• Partner closely with SinglePoint Outsourcing on leave administration, accommodations, compliance matters, employee relations concerns, investigations, and employment law guidance.
• Coordinate documentation, communications, and information flow between employees, managers, leadership, and SinglePoint.
• Support leaders by ensuring HR processes and employee-related activities are completed accurately and on time.

What We're Looking For

Required Qualifications

• Minimum of 5 years of Human Resources, People Operations, HR Operations, HR Generalist, or related experience.
• Strong organizational skills and exceptional attention to detail.
• Experience managing multiple priorities and deadlines in a fast-paced environment.
• Strong customer service mindset and ability to build positive working relationships.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong written and verbal communication skills.
• Demonstrated ability to take ownership of projects, processes, and outcomes.

Travel Requirements

Travel may consist of travel between operational sites, schools, business offices, and other organizational locations. StudentNest operates across multiple states, and travel may be required to support recruiting, operations, meetings, training, site visits, and other business needs as assigned.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience managing HR operations, onboarding, recruiting coordination, HRIS administration, employee records, and payroll/timekeeping support.
• Experience with Applicant Tracking Systems (ATS), HRIS platforms, and payroll systems.
• Experience supporting multi-site and/or multi-state operations.
• Experience partnering with outsourced HR providers, PEOs, or external HR consultants.
• SHRM-CP, PHR, aPHR, or similar HR certification.

Why Join StudentNest?

At StudentNest, you'll have the opportunity to make a meaningful impact on employees, leaders, and the students we ultimately serve while helping build scalable HR operations that support a growing multi-state organization.

We offer:

• Meaningful, mission-driven work
• Collaborative and supportive leadership
• Opportunities to build and improve processes
• Professional growth and development
• Competitive compensation based on experience
• Medical benefits eligibility beginning the first of the month following 60 days of continuous employment
• California retirement plan eligibility in accordance with plan documents

If you enjoy building structure, solving problems, improving processes, supporting people, and helping an organization grow, we'd love to hear from you.

StudentNest is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees can thrive.