Funeral Home Administrative Assistant

Administrative AssistantAs an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.What You Will Do:Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.Technology Competent: Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.Clear Communicator: Strong communication and grammatical skills, with the ability to proof work.Meticulous Attention: Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.Follow-through: Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.Preparation Excellence: Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.Active Team Member: Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.What We Require:High school diploma or the equivalentMinimum three years of work experience in a small business office environment -- funeral industry experience a plusKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Able to use and learn multiple computer software, systems, and other office equipmentHigh attention to detail and accuracy, with excellent follow-up skillsAble to establish and maintain effective internal and external work processesAre you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.