Customer Support Agent

This is not tritionl esk role where yo simply nswer phones n pss messges long. cross or 7 offices in the Sothestern S, no two clls re ever the sme. Yo will hnle ynmic, niqe sittions tht reqire criticl thinking, ctive listening, n personlize pproch to problem-solving. If yo thrive in fst-pce environment, love helping people, n wnt to eliver wrm, "hometown feel" to every cstomer interction, we wnt to her from yo!

bot Preventi Secrity
We re premier secrity lrm n tomtion compny in the sothest with gret repttion n offering. Or prpose is to help people sleep t night n get the most ot of their y. We o this by esigning n instlling the best in home & bsiness secrity, tomtion, cmers n other life sfety procts. We hve loctions in mile Tennessee, Chttnoog, TN, Penscol FL, Montgomery L n lbny, G. We re looking for plyers to join or tem n ssist in the elivery of or core prpose. We offer helth insrnce, retirement progrm, pi time off n more! Or openings re ll liste below, plese pply throgh the incle link. escription

Only pplictions/resmes sbmitte online will be ccepte.

Plese o not cll or emil.

Be sre to keep n eye on yor jnk/spm foler for n emil to set p n interview time shol be yo be selecte for one.

re yo looking for more thn jst typicl receptionist job? We re seeking proctive, soltion-oriente Cstomer Spport gent to serve s the front line for or opertions.

Key Responsibilities:

Inbon & Otbon Commniction: Confiently mnge high volme of ily cstomer interctions vi phone n spport emils (hnling 3+ inbon clls n 3+ otbon/follow-p clls ily).

Technicl & ccont Spport: Provie Level 1 technicl spport, hnle billing inqiries, nswer generl ccont qestions, n ssist with generl cstomer service reqests.

Scheling & isptch: Coorinte technicin scheles n crete ccrte work orers to ensre smooth fiel opertions cross or 7 regionl offices.

Cstomer Reltionship Mngement: eliver wrm, frienly, n relible service tht leves cstomers feeling vle n spporte.

Tem Collbortion: Work closely with fst-pce, highly ctive internl tem to resolve complex cstomer inqiries efficiently.

Wht We're Looking For:

Tech-Svvy & Qick Lerner: Comfort with softwre, igitl tools, n bsic trobleshooting is key. We nee someone who is tech-literte-or egerly rey to len into lerning new technologies-n picks p softwre pltforms qickly.

Resorcefl Problem-Solvers: go-getter n self-strter who ses criticl thinking to fin specilize soltions for niqe cstomer nees.

Strong Commnictors: Someone who isn't fri to pick p the phone, ive into converstions, n comfortbly work throgh cll resoltions.

ptble & riven: ynmic inivil willing to grow, lern, n pt s compny nees n tech systems evolve.

Positive & epenble: tem plyer who brings positive ttite, strong work ethic, n relible ttennce every single y.

Ielly looking for someone to work 9:3-6PM bt cn be slightly flexible for the right cnite.

bot Preventi Secrity

• We re premier secrity lrm n tomtion provier cross the Sothest, known for n nmtche locl repttion. Or core prpose is simple: Help people sleep t night n get the most ot of their y. We hol orselves to high stnrs, operte s nifie tem, n celebrte or wins together.

Why Pros Choose Preventi:

• Elite Benefits: Employer-pi helth insrnce premims (bse on tenre), entl, vision, 41(k) with compny mtch, short/long-term isbility, n Pi Time Off.
• Preventi Perks: Free smrt home monitoring for yor resience n or niqe "Christms Clb" compny mtching svings progrm.
• Cltre Tht ctlly elivers: No micromngement-jst cler KPIs, n spportive leership.

pply toy to schele n initil phone screening.

Preventi is n eql opportnity employer.

Slry


$18 - $21 per hor