Payments-Commercial Card-Product Director (Wilmington)

As a Product Director in Commercial Card, your leadership role will be responsible for setting and executing the strategic vision across a diverse portfolio of business solutions. This leader guides a multidisciplinary team of product designers and owners, driving multi-year product planning, scaling existing offerings, and launching innovative solutions to unlock new commercial opportunities. Central to the role is integrating products into client-centric experiences, simplifying complex processes and enabling seamless automation, optimization, and risk management. The position requires disciplined functional and global expansion, ensuring product integrity, client trust, and operational excellence. The ideal candidate operates effectively at both the strategic and tactical levels, overseeing a broad range of solutions and partnerships to deliver sustained business impact.Job responsibilitiesOversees the product roadmap, vision, development, execution, risk management, and business growth targetsLeads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growthCoaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectivesOwns product performance and is accountable for investing in enhancements to achieve business objectivesMonitors market trends, conducts competitive analysis, and identifies opportunities for product differentiationStakeholder & Client Engagement: Serve as the senior product executive in strategic client engagements, translating complex client payable priorities into tailored multi-rail solution configurations; partner closely with internal senior-level product, strategy, and sales stakeholders to align go-to-market execution with product capabilities; manage external partner relationships to expand network reach and solution differentiationOrganizational Leadership & Change Management: Lead and grow a high-performing product management organization through periods of significant change and expansion; attract, develop, and retain top product talent; foster a culture of accountability, collaboration, data-driven decision making, and client-centricityCoaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectivesRequired qualifications, capabilities, and skills8+ years of experience or equivalent expertise delivering products, projects, or technology applicationsExtensive knowledge of the product development life cycle, technical design, and data analyticsProven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience driving change within organizations and managing stakeholders across multiple functionsProgressive product management leadership experience, including building and scaling product organizationsDemonstrated track record of successful new product launches and scaling products to significant revenueExperience leading multi-rail or multi-product payment platformsStrong command of product requirement definition, agile delivery methodologies, and cross-functional executionExceptional communication, storytelling, and executive presentation skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-06-25