Branch Manager

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Restoration Operations | Construction Operations | Executive Leadership

Lead a High Performing Restoration Business

We are seeking an experienced Branch Manager to lead the overall operations, financial performance, and strategic growth of our restoration business. This role is responsible for overseeing all aspects of branch operations, including Mitigation, Construction, Sales, Customer Service, and Administrative functions.

The Branch Manager serves as the senior leader for the location and is accountable for driving profitability, developing high performing teams, ensuring operational excellence, and delivering an exceptional customer experience.

This position offers the opportunity to lead an established operation while partnering with executive leadership to execute growth initiatives and long term business objectives.

Key Responsibilities

Operational Leadership

Direct and oversee all branch operations, including Mitigation and Reconstruction services

Ensure consistent execution of company standards, operating procedures, and best practices

Monitor operational performance, productivity, quality, and customer satisfaction metrics

Lead continuous improvement initiatives that enhance efficiency and profitability

Financial Management

Maintain full accountability for branch financial performance

Manage budgets, forecasting, job costing, gross profit margins, and operating expenses

Review key performance indicators and implement strategies to achieve revenue and profitability goals

Ensure effective resource allocation and operational planning

Team Development

Lead, mentor, and develop department managers and leadership staff

Build a culture centered on accountability, professionalism, collaboration, and results

Support talent acquisition, succession planning, and employee development initiatives

Conduct regular performance reviews and leadership coaching

Business Growth

Partner with sales and business development teams to support revenue growth

Strengthen relationships with customers, insurance partners, vendors, and community stakeholders

Identify opportunities to improve market presence and operational performance

Support strategic initiatives and organizational growth objectives

Qualifications

7+ years of leadership experience within restoration, construction, or related service industries

Demonstrated success managing branch operations, business units, or multiple departments

Strong financial acumen with experience managing budgets, profitability, and operational metrics

Experience leading mitigation and reconstruction operations preferred

Strong leadership, communication, and decision making skills

Proven ability to build teams, develop leaders, and drive accountability

Experience with Xactimate and restoration industry systems preferred

IICRC certifications are a plus

Compensation & Benefits

Competitive Base Salary

Performance Based Bonus Program

Vehicle Allowance or Company Vehicle

Medical, Dental, Vision, and Life Insurance

Paid Time Off and Holidays

401(k) with Company Match

Professional Development Opportunities

The Opportunity

This is an opportunity to lead a growing restoration operation with the autonomy to influence performance, develop people, and drive business results. We are looking for a leader who combines operational expertise, financial discipline, and a commitment to building a strong team culture.

Salary range listed is total compensation which includes a base salary plus a commission/bonus structure.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.