New Patient Coordinator

We are currently seeking a part-time (2 days a week) New Patient Coordinator to support our Orthodontic department. This pivotal role will involve following the Orthodontist to assist with new patient consultations in our Durham Miami office. Position Overview: As a New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. Key Responsibilities: Conduct new patient consultations including: Office tours Treatment and financial overview Taking initial records (photos, X-rays, etc.) Scheduling bonding and recall appointments Sending patient and doctor correspondence Prepare and present bonding contracts: Set up contracts prior to bonding appointments Review financial agreements and collect payments Post payments, submit insurance claims, and set up auto-drafts Maintain and manage patient reports and appointment confirmations Schedule ongoing maintenance and follow-up appointments Monitor and respond to office emails Support other administrative and clinical tasks as needed What We're Looking For: A positive, energetic team player with exceptional customer service skills Strong organizational, planning, and communication abilities Ability to thrive in a fast-paced, multi-location environment Professional appearance and demeanor Proficiency with dental software and general computer applications Qualifications: High School Diploma or GED (required) 1–2 years of dental experience (required) Orthodontic experience (preferred) NC X-Ray Certification (required) Ability to lift up to 15–20 lbs #J-18808-Ljbffr Socket.dev