Data Analyst Product Delivery

Job DescriptionJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.We are looking for a Data Analyst – Product Delivery.As a Data Analyst Product Delivery at Johnson Controls, you will be at the forefront of data-driven decision-making across multiple data products. Leveraging your analytical skills and expertise in data management, you will transform complex data into clear insights that drive business strategy and operational efficiency. You will partner with cross-functional teams across the globe to enhance data availability, quality, and insight generation, and you will take end-to-end ownership of analytics deliverables spanning multiple products and stakeholder groups. Key ResponsibilitiesData Collection and Preparation: Collect, clean, and preprocess large volumes of data from various databases and sources, ensuring data integrity and accuracy for analysis across multiple products. Multi‑Product Analytics Ownership: Lead analysis for multiple data products simultaneously, balancing priorities, defining analytical approaches, and ensuring timely delivery of insights and reporting artifacts. Data Analysis: Utilize statistical techniques and analytical tools to explore data patterns and generate actionable insights, identifying trends, anomalies, and predictive behaviors relevant to business operations. Stakeholder Collaboration: Partner with business units and product teams to understand analytical needs, translate them into well-defined requirements, and provide tailored analysis aligned to strategic goals. Business Impact Communication: Communicate the business impact of insights and changes clearly to both technical and non-technical stakeholders; present findings with recommendations and measurable outcomes. Continuous Improvement: Proactively seek opportunities to enhance data collection processes, improve data quality, and implement best practices in data management and analytics. Documentation: Maintain thorough documentation of analysis processes, methodologies, and findings to ensure reproducibility and knowledge sharing across the organization. Mentoring and Standards: Provide guidance to analysts on analytical best practices, reusable approaches, and documentation standards to improve overall team consistency and quality. QualificationsBachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, or a related field; Master’s degree is a plus. 4+ years of experience in data analysis, business intelligence, or a related domain, with a track record of delivering insights that drive business outcomes. Strong proficiency in SQL for data retrieval and manipulation, along with experience in programming languages such as Python or R for data analysis. Snowflake platform experience is required. Exceptional analytical and problem-solving skills, with keen attention to detail and a strong ability to interpret complex data sets. Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders clearly and persuasively. Experience supporting and managing analytics across multiple products or workstreams in parallel (requirements intake, prioritization, delivery, and stakeholder communication). Experience in statistical analysis, forecasting, and predictive modeling is desirable. What we offerCompetitive salary and a comprehensive benefits package, including health, dental, and retirement plans. Opportunities for continuous professional development, training programs, and career advancement within the company. A collaborative, innovative, and inclusive work environment that values diversity and encourages creative problem-solving. Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.SummaryLocation: San Jose-San Jose-Costa RicaType: Full time