Health Educator I

Health Educator I

Department/Care Stream: Health Education

LIA Reporting Structure

Timecard Approver: Campus Director


Primary: Health Education Program Manager

Secondary: Clinical Director of Medical Education

Status: Full-Time

FLSA: Non-Exempt

Location: San Juan Center

Pay Range: $27.40-$35.62/hr

EEO-1: Technician

Organization Information

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!


We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve.


As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.


Position Summary

The Health Educator supports the Primary care team by providing health education to WellSpace Health patients. The ultimate goal of health education is to provide WellSpace Health patients with the necessary knowledge and skills to improve their well-being and live long healthy lives using a patient centered health approach. These services include health education to prevent and/or manage chronic and/or infectious diseases.


Required Qualifications

• High School diploma or equivalent, Bachelor's degree preferred.
• Certified Health Education Specialist (CHES) preferred.
• Health education/community health/public health degree or experience.
• Fluency in additional languages preferred (E.g Spanish, Farsi, Punjabi or Hmong).
• Able to conduct and facilitate one on one and group classes.
• Must be able to work collaboratively with others in a team environment, respecting and valuing the
• perspectives and experiences of others.
• Able to maintain and understand appropriate roles, and boundaries among clients, peers, and WellSpace partners/stakeholders.
• Able to function effectively in a fast paced environment.
• Ability to write progress notes and maintain detailed data records.
• Efficient time management skills, with the ability to meet deadlines and organizational needs.
• Demonstrated commitment to the provision of services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins; disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
• Must demonstrate a high level of verbal, writing and listening skills.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Current CPR and first aid certificate or willingness to be trained required within first (90) ninety days of employment.
• Computer literacy including use of Outlook email, Microsoft Word, Excel, and EHR.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.
• Must be willing to travel to the service locations and other health centers at least 10% of the time.
• Must be willing to successfully complete the credentialing process.

Essential Responsibilities

• Meet with each patient individually and/or in a group setting and provide health education.
• Implement health education programs within Primary Care Department.
• Implement a range of health education services, including establishing effective referral, scheduling and logistical support, and facilitating use of community services to promote the delivery of health education services.
• Collaborate with the patient and care team in the development of an individual health action plan and support the patient in the execution of their health goals.
• Refer patients to primary healthcare team, as appropriate.
• Compose and document progress notes daily into an electronic patient care system and maintain detailed data records daily.
• Provide support with the development of high quality, culturally appropriate health promotion materials.
• Track patient progress and program data daily for reporting.
• Attend regular monthly meetings with Health Centers and team.
• Perform other duties as assigned.

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client's use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WellSpace Health is an Equal Opportunity Employer