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Remote Call Center QA Analyst - Medi-Cal

Gainwell Technologies LLC

Salem, OR
  • Remote job

Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. You will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations. You will analyze quality results, identify performance trends, and partner with Quality, Operations, and Training teams to help strengthen service delivery. #J-18808-Ljbffr Gainwell Technologies LLC

Vacancy posted 2 days ago
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